Preston Circus Launderette & Dry

"So I normally use this laundrette out of convenience as they’re the nearest one. Today I decided to go at 5:40 and loaded my clothes into the washing machine. As myself and another individual loaded the clothes in, a man came to tell us that we cant wash our clothes as they’re turning the water off at 6 despite the sign on the front saying something else. The wash would’ve taken 23 minutes taking the time to 6:03 and over a few minutes, he would not allow us to complete our wash. Had he kept the water on for a few minutes past 6, he could’ve allowed us to complete our wash. Nonetheless he lost 2 paying customers and made us take out all of our clothes and go elsewhere. Do better and don’t be petty over a few minutes."

"Great washing, and the service is great. Clothes come back clean."

"I've used this launderette twice and put my washing on for a 20 minute dry on each visit. Both times, the washing came out still cold and wet like it had just come out if the washing machine, not the dryer. I tried speaking to the member of staff about it on my visit this evening her customer service was terrible. She was rude, uninterested and didn't even bother to look up at me from her phone when I was trying to ask about the machine. Her exact words were "There's not alot I can do about that". I appreciate sometimes things happen that are out of staff control such as machjne breakdowns/ faults etc...however, at least look at your customer and apologise when they haven't received the service they've come to you for."

"Fix your machines. I regularly spend a fortune in your tired and broken down laundrette, a) because it's the closest and I can't carry all my washing to another further one, and b) even if I did it's the same owner so similar issues. Machines are either regularly or seemingly permanently broken. Those that do work seem to be doing so in an underpowered way. 20 minutes on high for 2 towels leaving them pretty damp and needing another 10-15 minutes is crazy. These machines used to be a lot more efficient, so stop being tight and get them serviced or replaced."

"I love this laundrette. Always clean, the machines are always working, convenient opening hours. The staff are helpful and patient if there’s any kind of problem (usually me not realising I haven’t put the right amount of coins in). Early on a Sunday is usually a quiet time to visit."