Furniture Village Nottingham Nottingham NG7 1GX

"I recently made purchase from Furniture Village in Nottingham. Our salesman was Nick Cameron who was friendly, knowledgeable and helpful. He was able to answer all questions and made our experience at the store enjoyable. Our purchase consisted of 2 four seater sofas and 2 armchairs so it was quite a big purchase for us. Nick was helpful but not too pushy and he left us to make our decision. We had a lot of questions about the fabrics etc And he was knowledgeable about everything we asked. So we were very please with our purchase on Sunday and look forward to getting our sofas. Jawaid"

"Very impressed with the level of service provided by Nick Cameron at the Nottingham store. Nick was very knowledgeable and explained everything to us in a very simple manner. Nick made the process of our purchase very easy. Highly recommended"

"I recently purchased a 3 piece suite from Furniture Village in Nottingham. Our salesman was Nick Cameron. He was courteous, friendly, knowledgeable, helpful with a very engaging manner. He answered all our questions and was very patient. He was not pushy in the slightest. He is a credit to your firm. The date of our visit was 13 January 2023"

"The after sale customer service cannot be poorer. We spent nearly £800 on a mattress, which has a manufacturing defect and it has caused me severe backache. We went to the shop and asked for advice and were advised to call/email the customer service team. It took 30 mins waiting before reaching the them on the phone. But they told us to fill in the form online. We filled the form online, the customer service called, but rejected to talk to me due to my husband having filled in the form and not me. They said they would call back again within 1 day. But this never happened. We had to email them again, and then they finally called. Appallingly, they hung up the phone when we answered the call! What kind of customer service would that be? They have setup their system to be impossible to call back. It’s been two weeks but we still not be Abel to approach the Customer Care Team. We really hope someone from Furniture Village, whom could actually help, would contact us to solve the issue."

"We visited this branch today & salesman Lewis Scott was exceptionally helpful in assisting us to find the right choices that suited our requirements. We left very happy with the purchases we made & look forward to receiving delivery of them Well done Lewis on providing such professional service!"