Arnold Lane Service Centre 129 Arnold Lane, Gedling, Nottingham NG4 4HF

"AVOID! Took it to change a broken disco dust cover, got a call telling me that the nuts of the weeks are too tighten up and they can’t take them off and need to break them and order a new set. Was not told how much it will cost, what actually happened is that they broke the wheel locking nut by mistake and lied about it. After all they had only tighten up the dust cover. For everything they charged me 214 pounds, 75 without VAT per hour for something that was entirely their fault, EXTREMELY disappointed. Owner seems like an honest guy but DON’T BE FOOLED"

"Avoid! Should be run out of business. Selling damaged cars. Badly painted to cover up Rusted underneath. Things broken in the car. Fleecing normal people. Had a relative in tears after buying an already overpriced car from this outfit and refused to take it back even within a few days of notification. If you have any sense at all do not go here. You have been fairly warned...these are not nice or fair people."

"Great services Very friendly team Very professional expertise Honest team I had done job that might cost more than £1k, but they did it in less than fifth of that cost with full car check up Thank you for your generosity and professionalism"

"Head lamp bulb change. Used this garage a few times for general maintenance. Today I took my mums car for a headlight bulb change, on the phone I was told a price by a lady (£42.90), I dropped the car off and was told by a gentleman £49.90, then realised I was charged wrong and said it’s £32.90 but you don’t have to pay until it’s done, I stupidly agreed! On collection, the lady charged me £76.08 as it wasn’t as simple to change and they had to take the bumper of which they charge more labour for! For an easy change over of a head light bulb this company charged me £76.08 and said there’s a charge of £50.00 for taking the bumper off! Highly disappointed, they quoted a price, changed the price, priced wrong, given another price then charged even more! I won’t be returning and will inform others of my experience. I can see from reviews below that people have had the same experience as me with being charged a lot more than quoted. This is misleading customers and I shall be escalating this matter further. Companies shouldn’t be able to get away this! Update 4/11 Spoken with the garage yesterday, although they are trying to justify that their actions are correct/right - They have agreed to refund a total of £30.00 which I am to collect. I’ve accepted the refund and will be collecting today. The total cost for a head light bulb change is now £46.08 - I also got a 2nd opinion from another gasbags and they didn’t have to take off the bumper to change. They did admit that they should have rang me before any extras charges were applied. Still highly disappointed and won’t return."

"Brilliant place. Was having some issues with clutch judder on my 350Z, which I thought may have been air in the slave/master cylinder. It was quickly found out to be dirt etc in the bell housing, which was blasted out with compressed air. I had the car back in 10 minutes and they didn't even charge me. Very happy and grateful, would recommend to anyone."