Falafel 48 Long Row, Nottingham NG1 6JB

"Great location Big upstairs sitting area Strict no alcohol policy Lovely staff Food - not sure even where to start... For a place that specialises in Falafels I'm really surprised what I received... Cold, soft and soggy Falafels in a wrap with few pickled veggies. At such a establishment you would expect Falafels to be freshly fried, to have that a lovely crunch - something very important that makes falafel a falafel and not a cold squishy plop. I think you can get better falafel in a supermarket than there. It had no texture, no crunch, no flavours. I'm not sure who designed the wrap and thought it will be good idea to add some unidentified yellow sauce which I suspect to be some sort of diluted mustard mixed with tahini and water? We went there in a lunch time which wasn't busy at all, just one more customer apart us so can't justify poorly made falafel wraps. Pizza and chips were lovely, pizza slightly burnt at the bottom. I rate their falafel wrap 1 star only because there is no option to make it a ZERO It is not worth the money and unless they assure you to fry fresh falafel don't bother getting those. EDIT: Im not sure how to reply to the owner post so will do it here and hopefully you can see it. We were served today Saturday 3rd December by 2 very lovely ladies, I can't fault their service quality. It's just the falalel had questionable texture. I love falalels and often make our own from scratch at home. The main characteristic of a falafel is that lovely crunchy coating which unfortunately was missing in our dishes today. It was definitely not freshly fried and I say this based on my own cooking experience. Unfortunately we were travelling and stopped at Nottingham on the way home so won't have opportunity to come back and try it again to compare if it was a one off situation. I wish you all the best for the future and appreciate your response as I can see you care to satisfy your customers."

"I have been to restaurants like this all over Europe, and little did I know the top contender is in my home town! The staff were so friendly, I had the Iraqi falafel & fries with a cardamom tea. Every flavour, texture and smell was 10/10. 100% will be sending everyone this way from now on."

"It was my first time here, it's right on the street but never noticed it .There used to be a subway earlier. Falafels are my new favorite so I was happy to find this place. Not a great interior or anything, very very casual, mostly I saw students visiting.customer service alright, not bad not great- which is good for me.Ordered falafels and hummus, bread was complimentary. Really tasty hummus and falafel's size was good.I will definitely go again..."