Lewis Taxis 334 Foleshill Road, Foleshill, Coventry CV6 5AJ

"Booked taxi online in the morning for a pick up after work to take me back to Coventry station. The taxi was late, causing me to miss my train back to London, and a very important meeting Every time I phoned the operator promised it would be only 5 mins more. Driver was only assigned 15 mins after time of my booking (according to an email) so seems as if they’d forgotten to assign someone in the first instance. Once I had the number of the driver I phoned them, and was again promised 5 mins but to no avail. Driver then stopped answering my calls. Called operator to cancel 30 mins after my booking was scheduled for, completely unapologetic. Ordered an Uber which turned up in 2 minutes - moral of the story use Uber!"

"Despite traffic problems our journey went very smoothly, thanks to our friendly and very competent driver. Have used Lewis Taxis previously for long distance journeys and would thoroughly recommend them."

"we normally use lewis taxis and they're alright, but this by far was the worst treatment we have ever had. i called for a taxi to our house around 4:09. we had doctors appointments at 4:15. usually it takes 5 mins for them to get here so thats why we called only 6 mins before. they said they would take 10 mins but we were alright with it. it was 4:21 when we called again and a woman answered saying it was gonna take 2 or 3 mins and she lied. then we got a message 3 or 4 minutes later saying it was dispatched. it had been 15 minutes and still no sign. then 20 minutes and we got a call from the doctors saying why we were not coming we explained the situation and now we have to rebook it when we waited ages for it. after that we called and obviously were angry about the situation and a man answered and after I said what happened he hung up on me. then he called saying the taxi was there now it had been 30 minutes . obviously we didn't need it anymore so then the man shouted at us and said its not his fault bevause there was alot of traffic and then i told them they could have gave us a message but again he hung up on me. he talked in such a disgusting tone and we are never using this taxi company again."

"Absolutely fantastic service. My mother in law is wheelchair bound and when I asked for a suitable vehicle to transport her, a purpose built Mercedes Vito came within 20 minutes. The driver was very professional, courteous and very careful when assisting my relative."

"Lewis Taxis is doing very well and always on time. Used Lewis taxis to the airport and driver came exactly time booked. Coming back from holiday, Lewis taxis also arrived a few minutes before we came out of the airport so it was just straight in the taxi home with no waiting. I would recommend Lewis taxis to family and friends"