TGI Fridays - Cardiff St David's 15-17 Bridge Street, Saint Davids Centre, Cardiff CF10 2EF

"Worst meal I’ve had, couldn’t bite into the burger or cut it with a knife as it was so over cooked. The fries were rock hard that you couldn’t piece them with a fork. Ordered a refillable drink which wasn’t refilled at all. I was there over an hour, after the food arrived no one walked past (to check the food was alright or to refill the drink) until they came to collect the plates which I then explained the meal was inedible. Staff member just looked at me and said “overcooked? What do you want me to do about it?”, I said take it off the bill please as I’m not waiting for another one, I’ve been here nearly an hour now. When paying team member left the tip option open on the card machine which wasn’t warranted given the food and the fact the drink wasn’t refilled."

"Went on a Monday night for dinner with my friend. We ordered the 2 course meals each wherein we can either select the appetizers or the desert. The hot wings were delicious!! They were fiery and the chicken was so tender... Loved the taste. Unfortunately the burgers were very dry. We had ordered two different burgers, but the patty tasted the same. It lacked salt. The dessert was tasty. The fudge was very soft and chocolaty and was well balanced with vanilla ice-cream. The service was a little slow, but we enjoyed our time!"

"Not as good as it used to be. 35m wait for our drinks. 45m wait for the bill. It wasn't exactly busy either for a Sunday evening. The food was good but the service was appalling. Word or warning, if you have the Gluten Free burger maybe ask for it without the Bun, it's rock-hard."

"The service was amazing, perhaps the best I've ever experienced. There weren't many vegetarian options as I went with a vegetarian (I am a meat eater). The beyond burger was very good (especially for a vegetarian burger). The cream soda wasn't sugary enough. The chicken finger were very good too. It wasn't cheap but definitely worth it, I recommend it as more of a birthday eat out than something casual. Please note that this is upstairs so if you are afraid of heights stick to the storefronts."

"Very very disappointing to say the least. The best part about the meal, was how quick we were seated. It took the waiter 20 minutes to decide to take our over, and another 50 minutes to bring our food. Whilst waiting for the food, they served us our drinks, twice, to the wrong person each time, having to identify ourselves they were wrong to swap them over. And then they delivered the wrong drink altogether. After the 50 minute wait, at 30 minutes we asked for an update, the lady walking around with a cast on her arm practically doing nothing, went half way down the stairs, and came back up and sent someone else to find out, to which no one came back with any answers. Food finally arrives, hurrayyyyyyyy! The ultimate ribs, were more cold than warm, the side of coleslaw looked like 90% of it was missing and the “pot of sauce” was practically empty. Corn on the cob was dry and tasteless. Shocker, the upgraded fries were normal and not upgraded. Advise they should be garlic fries and to my surprise they were quick to come, but the replacement pot of sauce for the ribs never showed up. Finally asked for the bill, and 10 minutes in, the waiter with the cast on her arm comes back asking if we have had it, which is who we asked to give it to us. So clearly not. We ordered sour cream as a side, and got given what can only be described as warm cream Fridays use to be an all time favourite for quick dining, with good food. Shame it’s completely lost its sense of fun dining."