Franco Manca Cardiff 11-12 Church Street, Cardiff CF10 1BG

"Terrible attitude by service staff last night. We were made to feel like we were an inconvenience from the time we walked through the door until we left. I appreciate it was a Sunday evening and it was later in the day but if you really don't want custom, turn customers away. We were told we would be rushed through and yet we still waiting 20m for any service when seated. Even whilst ordering the gentlemen server was rolling his eyes when we were asking him questions about the menu. The food was very good mind. Fresh, piping hot and full of flavour. The starters came out with the mains and we decided to have the deserts to go as we didn't feel welcome to eat there any longer. I would like to visit again to try another pizza but for the time being I have been put off. Gluten Free was catered for with the caveat that the kitchen is full of flour. Understandable but two of us who require GF were catered for."

"First time I've been to this place, and I thought it was rather splendid. This pizza was fantastic, with a good quality base, but I thought the options were rather lacking. The staff were very friendly, in a great location, and the place was as clean as a newly polished whistle. A few changes, and this could be a truly outstanding place."

"Absolutely love this chain of pizza restaurants and so happy they've finally arrived in Cardiff! Pizza is still the excellent quality we've had before in the London based restaurants. You can't book ahead but there are a lot of tables to choose from so usually it should be fine to get one. Has a small range of cocktails, beer and wine, I had an Aperol Spritz. Service was really friendly and in good time."

"We called in here for lunch on a Saturday...which just also happened to be on a rugby match day...so it was absolutely rammed full of people and extremely noisy. The pizza menu is quite limited, but provides enough of a selection to find something to try. We opted for a #3 - halloumi cheese, tomato, roasted potato, onion, mozzarella with minted cherry tomatoes, and a #7 - beechwood spicy salami, tomatoes, mozzarella, caramelised red onion with basil and chilli oil. The service was extremely fast, and the pizzas arrived in minutes, even though it was extremely busy. The pizzas looked delicious with a lovely brown crusty rim around the outside. But we were disappointed that the actual base of the pizzas...especially the centres were very doughy and wet from the toppings. They tasted and felt undercooked. The veggie pizza tasted delicious but the salami one didn't have much taste at all. The bill came to around £25 with 2 soft drinks which wasn't too bad. We've had better pizzas in town for a similar price. Perhaps they were rushing the pizzas out as it was so busy."

"Saw this place was really popular so we tried it, staff were so friendly and attentive. Food was unbelievable and very reasonably priced! We both said it's the best pizza we've ever had! Will be going back again lots of times for sure!"