Moss Bros Cardiff Saint Davids Centre, Cardiff CF10 2EF

"Great shop but! Not a great choice compared to other shops, staff nice and friendly."

"Went with my fiance to look at wedding suits, had made an appointment which consisted of a guy rushing through the rack and picking out a jacket trousers and waistcoat all different sizes as there was nothing available and told to just try them “even though it wont go near you” so rude -then he just left and went to talk to someone else. Bad service just so glad we didnt end up buying from here."

"When I was there getting measurements for my suit, the man measuring me and the staff was welcoming. Even though they was really busy with a lot of customers at the time, they was very communicative with each other, got to apricate the team work they have and I did tell him to take his time cause I noticed he was really busy and yet he still rushed to mine and everyone else's needs and got the job done. Picked up the suit today and got to say really great work!! Measurements was perfect!!"

"I hired a suit for a family wedding and being on the larger side I had my doughts but the guys were great, nothing was to much trouble, from initial fitting to trying and changing a few bits to pick up and drop off it was effortless. After years of buying a new suit for weddings hire is a far better option it offers a better service, better fit, all-important it is cost effective and better for the environment as its no longer a wear once or twice item taking up room in my closet. Top marks, thank you"

"The selection of suits they have available is adequate; but only if you require sizes smaller than a 34. Don’t try to ask the staff for help or measurements because the best reply that we had was “maybe he’ll fit into a 38”. Even after I scoured the shelves for a pair of trousers that could possibly fit and not finding anything, I requested more help regarding sizes to which I got brushed off by the man who then proceeded to search through only 1 of the stands, of which I had already checked, before stating there was nothing else he had... even though he was very thrilled to check their extra stock for other customers. As we had exhausted almost every corner of the store, a different man FINALLY asked us if we needed a hand with anything; but at that point I was done, my partner was done, and we plainly said ‘nope, we’ve had enough’. After spending probably an hour there with almost no help and the worst customer service I have received in a long time, my partner and I hung up the items neatly back in situ and disappeared not spending a penny. We were looking to purchase 3 suits in total, all for different events my partner has lined up so if they work on commission they definitely messed up."