Burger King 473 Newport Road, Cardiff CF24 1RQ

"Our food was expensive for a fast food place. It wasn't very tasty, we had a burger, chicken wraps and fries. The fries were lovely, but the rest was a bit tasteless. Level entrance for disabled people, also 2 parking bays at the front of the cafe. More parking and toilets available too. No atmosphere. Very near shops, bus stops, eateries etc."

"Ordered large plain (only cheese) double whopper meal and large double bacon XL meal at drive through. Staff very abrupt and rude. Paid 50 pence extra at window for 2x BBQ dips. Told to park in disabled bay (!) and wait. Bag brought out 20 minutes later contained only burgers (double whopper not plain), no fries whatsoever despite ordering large meals. No sauces in bag either. Terrible experience at almost £30 for the 'privilege'"

"30 minutes in a quiet dining in area, a couple of tables at most all waiting for orders. Usually not a problem, it happens. But the manager was yelling out back all the issues at staff which made the atmosphere pretty awful. Food then was sat on counter for 20 minutes before rest was put out - then under heaters again to be reheated. Let manager know that the burger bun was ice cold, and the bacon was also - ice cold but the meat was hot. Manager was really rude, stating the grill was on the blink so what did we expect & that it’s standard bacon comes COLD on all burgers which… is gross. Meals aren’t cheap anymore and I’ve never known a place to do this? Five minutes into getting meal she starts shouting at customers that they had five mins to eat up as she’ll be closing doors soon… some people still waiting for food. Suuuper unprofessional and just unfriendly atmosphere for everyone there! Tons of drive through orders kept coming back, food was bad & some of the staff wearing onesies which seemed unhygienic… she aggressively said she’d touched the burger that it wasn’t cold and she’d make a new one but it would be “exactly the same” so handed back the burger she’d just touched… was quite funny how bad the entire experience was"

"Food was OK for a Burger King. My friend had the Vegan burger that was always cooked fresh, I had the bacon doule cheese burger and it was just OK at the time but the following morning it gave me food poisoning, I had an upset stomach and worse all day. Visited at 10pm on a Tuesday night. Chips were cold and stale as if they had been sat out waiting for an hour, so I had to ask for some new ones that wasn't a problem just an inconvenience. It was the fact that the food gave me an upset stomach that was bad."

"Food was okay but they clearly didn't read the order - no onion?! Chips were tasty enough. Burger buns seemed a little dry. Keep your expectations low and you won't be disappointed. --- Definitely don't bother with customising your burger.. this time I ordered no onions and got onions but no tomato. Frustrating!"