Number 17 Bath 17 Pulteney Road (South), Bathwick, Bath BA2 4EZ

"Great location. We stayed in room 5 which offered a lovely view of the Abbey. The room was spacious for what we needed and it was clean. The bed was really comfortable."

"Have lovely time room was big and the view from our room looking out towards the cathedral. It's was easy to get the main town as in the hotel in the centre just a 10min walk. And you park your car there and don't have use it loads of eating places to go to so I would recommend going to Bath and staying at Number 17 Bath."

"I'd say 3.5 stars? Our room was nice/functional, and had a kitchenette that we weren't expecting. When we tried to cook something we realized there wasn't any actual pot/pan to use on the stove, so kind of a moot point? Management was able to point us to a stock room where we found one. The bathroom was very small and old, water stains on the walls and the weakest water pressure in the shower."

"We booked this months ago. We normally pay on arrival, like everywhere we book through booking.com. We were told two weeks and two days before our holiday that we had to pay the full amount two weeks before arrival. Giving us just a couple of days to sort the money. Made sure all the money was in the correct account only to be told that the card is expired because it's only in date till the end of the month. After speaking to someone we were told we had until 5pm to pay otherwise they would be canceling the stay. We changed cards and double checked everything was correct only to be told they still couldn't accept this as payment and then they cancelled the stay all together despite us still having a couple of hours to call and check what the issue was. This is now two weeks before we are due to go on holiday leaving us desperately trying to find somewhere else to stay. With it being such short notice we will now be paying double the amount. Completely unhelpful and unacceptable. This looked like a lovely place to stay however their shocking attitude towards a easily solved situation ruined the whole look. Despite the fact we will now be paying more for our stay I'm grateful it won't be here."

"A lovely studio room 5 minutes walk from the centre. Was beautiful. Booked the night before! Cheap for bath centre. Tidy and was allowed to check in early. Check out time was 11am and we thought that was great. Deliveroo can deliver to the house!!"