The Cooks Kitchen Unit 6 Old Mill Road, Portishead, Bristol BS20 7BX
About the Business
Welcome to The Cooks Kitchen – your one-stop destination for all things food, furniture, and home goods!
Located in the heart of Portishead, Bristol, our establishment stocks an extensive range of products that cater to your everyday needs. Whether you are an avid chef or simply love to cook, we have a wide selection of kitchen appliances and tools that will make your cooking experience a breeze. From top-of-the-line cookware to high-quality utensils, we have everything you need to help you create your favourite dishes in the comfort of your own home.
Our furniture store boasts a vast range of quality furniture made from sturdy materials that are not only stylish but also durable. Whether you're searching for a statement piece or something practical, our furniture selection has something for everyone.
At The Cooks Kitchen, we understand the importance of creating a warm and welcoming environment in your home. That's why we carry an extensive range of home goods to help you decorate and maintain your home in style. From beautiful lamps to elegant bedding and blankets, we have everything you need to add a touch of luxury and comfort to your living space.
We are proud to be a point of interest in Portishead, attracting visitors from all over the United Kingdom. Our store is a favourite for foodies, cooks, and homemakers alike, offering an unparalleled shopping experience that is both enjoyable and informative.
So why wait? Come on down to The Cooks Kitchen and explore our extensive range of products today! We look forward to seeing you soon!
Photos
Location & Phone number
Industrial Estate, Unit 6 Old Mill Rd, Portishead, Bristol BS20 7BX, United Kingdom
Hours open
Monday:
Closed
Tuesday:
10:00 - ?
Wednesday:
10:00 - 05:00
Thursday:
10:00 - 05:00
Friday:
10:00 - 05:00
Saturday:
10:00 - 12:00
Sunday:
Closed
Reviews
"AWFUL customer service. I spoke to CHARLOTTE regarding returning some items that I had purchased online and they weren't as they had been described. She was very rude and unhelpful. At one point during the conversation she said to me "maybe you should stop moaning about it and purchase the items from somewhere else" and she went onto say "is this the first time you've ever bought anything online". I just could not get through to her - near the end of the conversation she very sarcastically said "... hello ... hello ... are you still there" to which I said "yes of course I'm still here" and she replied by saying "well I'm not listening to you and am about to put the phone down now". At this point I was so frustrated that I ended the conversation myself by putting the phone down. I sent a written complaint to their customer services email address and found out that Charlotte is actually the Director of the company so the complaint obviously didn't get very far! Instead, I received an email from her directly via her personal email address saying that I was wasting my time complaining about her as she is the boss and no-one can say anything to her! How ridiculously unprofessional and rude. It makes me wonder how she got herself into such a position and makes me feel very sorry for her poor staff!!"
"1st time I have used The Cooks Kitchen but I am very impressed so will be adding them to my Favourites without a doubt! Excellent communication from placing the order through to delivery advice. Well packaged and timely receipt. I ordered a Susie Watson French bowl and am absolutely delighted. A very happy customer. KJ, Berkshire (146519)"
"The time between my order being accepted and my PayPal account being debited was one day. The time between my PayPal account being debited and the goods arriving was 16 days. Most other internet companies with which I deal do not take the money before despatch of the goods and complete the whole transaction in well under a week. A very disappointing performance. The teapot and tea cosy were fine."
"Great service, amazing price and cheap delivery. Well packaged to protect fragile items. Many thanks! Order number 146074"
"Should be called the "The Crooks Kitchen". I'd give them no stars if I could. Took money for items they didn't have in stock and failed to tell me for 10 days, when I asked if it would be here in time for xmas delivery they said the product had been discontinued. I asked for a refund but didn't receive it. When I called the company I got a snooty response from some woman telling me the refund had been done. She was abrupt and spoke to me as if i can inconvenienced her. (btw this woman needs some serious customer service skills training). I ended up getting paypal involved and money refunded. Would suggest you go elsewhere, pay the higher price and give these guys a sidestep."
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