Royal Cars Croydon 210 High Street, Croydon CR0 1NE

"I called to book a cab from west Croydon to west wickham and was told the journey cost £50. Had to call them back to double check to price was correct, then after telling the operator that the price must be wrong he instead insisted that I am not able to afford the ride. I’m not sure about everyone else but as someone who frequently takes cabs I can say that journey is no more than £22. I WOULD NOT advise that you use this service."

"TERRIBLE SERVICE!! Do not book with this company!!! I spoke to someone at Royal Cars yesterday evening to book a taxi for the morning, they confirmed it and even confirmed the price. They never showed up to pick me up and then when I called them, they tried to claim I had never booked a taxi! Absolute joke and I then missed a very important appointment no thanks to Royal Cars"

"Tried to book a taxi The driver VERY rude and hostile, such that I got out of the vehicle and had to seek alternative means of getting home. I called to speak to the manager in the office, he was extremely disrespectful and rude raising his voice and swore at me. Consequently I didn't use their service but booked uber Very very bad service I would not recommend using them at all and certainly will not consider using them myself Disgusting customer service"

"So I enquired about to become a PCO driver for this company and was told i would need to come Croydon for Jobs which i found strange as I live in London most company they will give you jobs via job app an you complete them . So I messaged back again to asking if they needed drivers and I was spoken to rudely again saying you applied before to us desperately asking for jobs an all you do is drive a simple Skoda Octavia! I replied back to the message an said even if I applied 10 times no need to speak to people like that and be rude to them there is a way for you to deliver your message professionally and in nice manner. I was told to F!!! OFF!!! via message which i have evidence of and when I called back the phone was put down on me and I left a voice mail to state my treatment only just because I enquired about a job at your company you insult me. he left a voicemail on my phone which was threatening to report me to TFL within what grounds i don't know, what only because I said I cannot travel to Croydon as it far. I was not rude or abusive to you at any time but certainly didn't deserve the treatment i got from ROYAL CARS staff, any more calls or texts from Royal cars i will reporting them for harassment!! AVOID AT ALL COSTS DRIVER OR CUSTOMERS NO NEED TO GET TREATMENT LIKE THIS AT ALL!! I FEEL SORRY FOR ALL THE DRIVERS THAT WORK UNDER THIS COMPANY AN GLAD I AM NOT ONE OF THEM!!!"