The Belhaven Hotel 15 Belhaven Terrace, Glasgow G12 0TG

"The staff were nice. The hotel is in need of a refurb but the room was big and beds were comfy enough. Breakfast was ok. Overall, I felt the price I paid was a bit high for what it was."

"I stayed here as a treat to myself as it seemed fancy and had a spa bath. Realistically this is more of A bed and breakfast feel than a hotel feel but I made good use of the spa bath which was much needed and amazing. The bed was super comfy. And the furniture and lighting made for some nice photos. Some light redecorating could freshen things up greatly. The lack of a lift was rough but I managed. Staff were helpful but the information sheet was pretty faded and basic. It's a period building and so my room felt massive but that also comes with some noise through the windows and from other rooms spa baths. Overall I feel I got my moneys work for a more luxurious bed and breakfast."

"Helpful reception staff. Lovely reception area, big Edwardian building with lovely original features. Large room with large window overlooking gardens. Tired furniture. Very small shower with wobbly riser rail, and curtain. Good location."

"Was booked to stay night of a gig which was cancelled. Hotel took payment the day before and would not refund which is stated in terms and totally reasonable. They refused to respond to emails or even offer a discount for a future booking when the gig was rescheduled. No doubt the hotel then resold the room which we already paid a premium rate for so they've made more than double money on that room and will not even offer us a discount. Pure greed and lack of customer service if you ask me. They also wanted us to pay for parking at a price of 50p an hour which is not normal at all for a hotel, especially outside of city centre. Do not recommend anyone book this hotel unless you are certain that you will be staying. Its also probably for the best that there are no staff on as they were rude and very unhelpful with our booking."

"Stayed here for a week and couldn’t have been happier! Great location near the university (we were there to visit it) and Ashton Lane (we spent a lot of time there!!). Everything is in walking distance and the room was HUGE! I was expecting a traditionally smaller room and beds, but this room was enormous and the beds large and comfortable. You need to be a little self sufficient because they give you a code to the front door, and each room has a lockbox with the room’s key in it. They have staff, but not hovering at the front all the time like you might expect in chain hotels. They staff are very responsive to WhatsApp as a messaging service. There’s lots of breakfast options in the morning. I had the traditional Scottish breakfast and loved it. We only had breakfast on site once. (We were out and about from early to late.) I will absolutely come back here when I’m in Glasgow!!"