Boots Pharmacy 76 The Centre, Feltham TW13 4BH

"Pathetic service. Went to buy behind the counter medicine for our little one in two different intervals. Both occasion The pharmacist was on lunch break. Paid car parking, Waited at the queue, and even horrible man behind the counter. Shop this store if no good store is available on the planet"

"Just now I reached to the boots..they said we are closed now.I requested to the lady and the man working over there,that the prescription is for baby of one month.There is an eye infection and if I don't get the medicine today may be there will be sever infection tomorrow.But just the man said we are closed."

"Takes too long to get serviced, 3 people walking out while waiting and staff that don’t give instructions or cared for clients and patients, shop also could use a deep clean and good moods are contagious."

"Be careful! A stupid man !! I requested a refund in 5 minutes, but he said the refund is not possible as per Boots policy even if 1 sec after payment. I called customer service and he said - visit another branch and then they will refund. What ??? Why this store cannot and other store can refund?? He said just sorry..;; Checked Boots policy, all items can be refund within 35 days. When I came back the store in a few minutes later again, he wasn't there and I asked refund to other staff, and she refunded very kindly. The stupid guy looks a work-shy, lazy, and long face..be careful.. I will complain about him officially. Other staff is very kind and helful. Thanks."

"I handed in my prescription on Tuesday 22nd of march they said they didn’t have the items available but they would have them the next day and that they would contact me. (Gentleman was very polite) 23rd came with no contact, I called most of the afternoon and noone picked up the phone. 24th I called all morning and then went to the store in the afternoon because again noone picked up. I ask whats happening with my prescription and the lady assures me it will be in the next day. The store is obviously busy so I don’t cause a fuss and the lady was quite nice and apologetic. 25th comes and goes I again call and no pick up, Saturday 26th I don’t even bother trying and just wait. Sunday 27th they’re closed. Now it’s Monday the 28th, no picking up the phone still, still no communication from them. If you don’t have the items just let me know, give me back my prescription form and I’ll go elsewhere. This is abysmal what if the meds were for a life threatening condition, they are for chemo relieving symptoms so still extremely important I’m just so livid right now so 1 star as there is no 0."