Co-op Food - Keighley - Steeton - Skipton Road 36 Skipton Road, Steeton, Keighley BD20 6PE

"Under staffed and the staff that work there are ignorant and avoid helping customers. The machines don't work. I spent half an hour taking my items out of the bagging area and putting them back just for the machine to scream an assistant is on their way. But no one came even when a staff member was stood directly behind me and did nothing. The shelves are always out of stock. Its beyond a joke at this point."

"I have used this store for years. The staff have always been really lovely and had a few laughs with them over time. Always helpful and friendly. However, we went in today, Sunday afternoon, and went to the check out. The lady staff was refilling stock behind the counter and continued to do so while we were waiting at the till. We eventually had to call her over. She was clearly not pleased and never cracked her face. I bought my usual cigerettes and put them straight in the bag with the shopping I had bought. We paid and said thankyou and goodbye. She didn't even say a word or change her face. When we got home I found she had given me the wrong cigarettes. Clearly doesn't know her stick. Not a good experience in the store today and feel she has let down the good reputation of other staff."

"Covid-19 precautions - one-way traffic through the store, etc - are in place here and seem to be well thought out. Even though it was a little busy, customers were able to be served promptly. The only minor gripe that I had was that they wouldn't let me use the store toilet facilities."

"This is an excellent convenience store and the staff are very friendly. They've done a great job of social distancing, particularly around the checkouts and self scan tills. It is a busy store so the car park is regularly full but that is just an indication of what a good shop this is. Well done Coop!"

"Good position close to the hospital. Kept us going whilst in patients. Nice fresh baked in the an and sandwiches for lunch. Good range of other options and coffee to take out. Helpful friendly staff and ample parking. Certainly stopped us starving in Airedale hospital."