Liberty Caravan Services Ltd 40d Claylands Avenue, Worksop S81 7DJ

"Very helpful, nothing was too much trouble."

"I had some damp repairs to my caravan. The service was great.They let me pick up the van out of hours to suit me and even showed me pictures of the work in progress.I had a small snagging problem which as soon as I emailed them they went to my storage site and sorted it the same day. I would recommend Liberty to anyone who needs a professional service.Thanks"

"We had our old van sorted at this great business. They did all the work as promised. And even gave me a rebate on the work as it wasn't as bad as originally thought. Kind. Thoughtful. And honest."

"Our caravan was broken into during lockdown and the culprit damaged every panel trying to open a window before prizing the door open. He then slept in it before being caught and ended up in prison. Liberty said they could do all the repairs including a full respray of both sides, Full valet including a new mattress, fitting a new door and frame and finally putting on new decals on each side. Liberty whilst being very polite made the caravan look even worse after they had repaired it. The paint turned into what only can be described as crazy paving, they put white sealer around every window and locker doors despite it being a silver sided caravan. When we collected the van we were only told then that the door arrived damaged so our old damaged one was still in place but they would come out to fit a new one at a later date. The caravan was wet from being outside so we did not notice the bad paint job until a later date at home. In addition once it had dried out the white from the sealer had run all down the sides of the van and it looked like a acid attack. Liberty agreed to take to van back to repaint. We took the van back and advised we were going away at Easter and wanted the van back for then which gave them 7 weeks to complete. We heard nothing so eventually contacted them and they seemed surprised we wanted it back. After a few conversations they finally STARTED in on good Friday and 2 weeks later we went back. They were still finishing it when we arrived despite them having it longer this year than we had it. We just wanted to have it back so we took it. At home upon a closer look the paint had runs in it, the inside was full of paint dust, the brand new mattress had dirty boot marks on, there was overspray on some of the window rubbers so it was just a mess. The second door frame they said they had to fit supposedly was sent to them in white so they painted it silver but within days it started peeling off and there was overspray all over the door and rubber seal. Basically the whole thing looked a mess. Since they had had two attempts at it there was no reason to let them try again. After the first paint job went so badly wrong we were given excuse after excuse blaming equipment. We finally came to terms that we had to move on so we went away in it. We cleaned it all but could not get all the paint marks off the inside of the door, we noticed the door was so hard to lock due to the seal they fitted, the blind by the kitchen window had its catch broken and not sure how but they damaged the jockey wheel. The final straw was when away we noticed the double step had been removed so after contacting them they said they did have it and would post it out. We chased this after another two weeks only to be told they had not posted it yet. To this date we are still waiting but I don't suppose we shall see that again. All in all we would not recommend to anyone. On the surface very nice to chat to but quality of work very poor with little understanding of customer service. They need to appreciate people spend a lot of money on caravans and you would like those who get paid to work on them to treat them with respect."

"Matt and his team fitted a motor mover on our caravan at very short notice when we were let down just before a holiday. They are very knowledgeable and did a great job. We’ll definitely be using their services again."