VetUK Ltd Station Road, Thirsk YO7 1GQ

"I recently placed my first order with this website and I was pleased with the service. They contacted me to let me know out of the large order only 1 item was out of stock, which is fair enough. They asked if I wanted to wait until the stock arrived, but I asked if I could just have a refund on that particular item, which was no hassle at all, as I was able to pick up what I needed in a local Jollyes store. What impressed me is without my having to ask, they also refunded me the priority payment, as they were unable to fulfill the order as a priority from when I placed it. I still received the order quickly. I will definitely be back to buy from them again, as they had a good variety of items and they were at very reasonable prices."

"My regular orders usually include VeggieDent Dental Chews, GoodBoy Chews & Lightweight Care Wer Food. Customer Service is great, they keep me updated regarding stock and delivery when needed. Stock in general is great and at an affordable cost. My new regulars and I wouldn't go anywhere else."

"AWFUL!AVOID!!!! Bought a cat urine collection kit,it was advertised with the cap on the bottle top,which shows it’s sterile. When it arrived there was no cap on the bottle. Thus not sterile. I raised this and got another one. Same problem. Attached photos to customer services. They just ignored me after last email. Have used this place a couple times. Never again"

"Been using these people now for two years and never a complaint, meds always arrive within two days (been known to arrive the following day in fact). Tablets 40p each as opposed to £1.12 each charged by vet saving me £500 a year even after prescription fee and very minimal postage fee. Thank you so much."

"Ordered medicine for my dog at 2 p.m. on a Thursday and got it at 8 a.m. next morning . From Thirsk in Yorkshire to Crieff in the Highlands of Scotland ... 230mls. away !! Well done Vet Uk."