Rolands Croft Guest House Featherstone Lane, Featherstone, Pontefract WF7 6AW

"Travelled down to see family. Stayed in a single room, which was adequate for my needs. Staff were very friendly. Will definitely check out availability for my next trip"

"Enjoy my 2 nights there. Comfy double room. Friendly greeting."

"A follow on in return to the owner's response. I wasn't angry at all, I was surprised to hear you didn't open till 5 when it said I could check in at 4 on my confirmation email. I also checked on booking.com and it gave me the option to book in even earlier so I would suggest you sort that issue. Also, you was rude and blunt, and the “room” was in the state ive said, hence the pictures. How you can expect an apology from me after charging me to stay in a filthy room with plants coming through the floor is beyond me. Although it does prove the locals point of the sort of man you are!!! A night in a shed!!! When I turned up I was greeted with a locked door, after ringing the camera door bell 3 times and a wait of 5 mins I had no answer. I then called the mobile number given to be told in a rude manner that they didn't open till 5 and that I should of checked first. Nowhere on booking.com did it state this, and my email confirmation even said I could check in from 4pm as that is what I requested. So, I found the local pub up the road to pass the time, whilst there o got talking to locals and the landlord, turns out the owner is renowned for being very rude and obnoxious. He's also banned from the local pub for the same reason! After having a few drinks I returned to the BnB to be greeted once again by a locked door, after ringing the door bell and waiting I once again had to call the number and again the man on the phone was rude and blunt. So, turns out my nice room is in fact a shed outside of the main building, not only is it cold with only one small oil heater, it's very loud (may as well be outside) it is dirty and also has plants growing in through the floor. Its a shame as over the next year I need a place to stay very often, it certainly won't be here."

"I found this beautiful place on last minute, I have to say I was extremely happy with the room very comfortable nice and warm and everything you need! Thank you, you saved me so much hassle very much appreciated. Thank you for your kindness Il be sure to stay again if yous will have me and my dog next time? : )"

"Nice location and a great sized family room. Bathroom a little small. They are dog friendly and the breakfast in the morning was very good. Quirky and very helpful as this was a last minute booking as our originally booked hotel let us down at the eleventh hour."