Vue Cinema Croydon - Croydon Grants 14 High Street, Croydon CR0 1GT

"Bit of a disappointment as we had to evacuate due to an idiot vaping in the toilets. However, Malcom and the other man behind the til (oriental but didn’t get his name) made the experience much better. Lovely, very friendly people who offered us compensation. Great staff"

"Vue you can do better. The facility is old, worn and abandoned. No staff was even bothered to usher people to safety when the fire alarms went off on 27th Oct 2022. We had to make our own decisions to exit to the streets. Dreadful to think how this could have easily turned into a disaster as there clearly there are no fire marshals trained for the facility."

"I have been Today at Avatar here. Place is very quiet just few people on Screen 2 that I was at. That's not an issue as actually it helps focus on the movie and not crowded. I bought nachos which been delicious and hot dog which was overpriced for a quality. Service at the till very nice and friendly,good customer service. Cinema in general clean and tidy even the bathrooms. Minus on the not working escalators. It was hard for me to get on top as pregnant but deffo should be look at in general as priority"

"Saw The Banshees of Inisherin there yesterday at 12.40pm. The film started well after 1pm because of the usual bombastic adverts, trailers and a long and complex clip telling us to turn off our mobile phones. The escalators didn't work, and Screen 4 is three storeys up. The lift did work on the way down. The carpets were grubby, the toilets were clean. In screen 4 there was a humming sound throughout the film, from a fan somewhere that needed lubricating or filter that needed cleaning. There was also a patch of white light spilling into the bottom left corner of the screen from one of two bright and distractingly-placed emergency exit signs. Comfy seats, great steep rake, sharp image and superb sound. Inexpensive. Probably all feels better on a Saturday when busy."