Got 2 Go Travel 32 High Street, Standish, Wigan WN6 0HL

"A great service from beginning to end. Holiday was explained in detail. When I asked if certain components could be changed, Ryan said he would look into and he did just that, getting back to me with alternative options. Excellent customer service that goes the extra mile"

"My wife and I have been using Ryan, Rebekah and the team for the last 8 or 9 years and have always found them highly professional, quick to react and each time we have booked they have saved us money against either going direct to Sandals, BA or Virgin. So cannot recommend them enough."

"I'm saddened to actually be writing this as we've booked numerous times with Got2GoTravel and spent alot of money with them. We originally booked for Barbados back in 2020 to travel in July 2022 for our 10th wedding anniversary. We changed this booking because of covid and decided to change the date to accommodate my 50th in May 2023. I became aware that Virgin weren't flying from Manchester direct, even Virgin confirmed this to me. Our dates were set and couldn't allter so decided to cancel the Barbados trip and take ourselves and the kids to New York for our sons 18th. This is when it all started!!! We were told by Rebekah that we'd lose the deposit.....at no point were we told the deposit was none refundable, I have every email and no mention. Bearing in mind we booked with Got2GoTravel, not with Sandals directly. I was at this point willing to lose the deposit as really couldn't be doing with the attitude and stress we were getting from Rebekah and lack of call backs from Ryan. My husband and another agent told me to hold fire as the flights didn't exist, so we did and low and behold months later they didn't exist. Got2GoTravel still didn't refund us straight away, even though they knew the holiday wasn't going ahead, Ryan even said in a message he didn't think it would but still wouldn't refund!!! We have now finally received our refund thankfully. The experience though wasn't pleasant and will not be booking with Got2GoTravel again! Not sure what's happened guys but you need to brush up on your Customer Service and actually return customers calls!"

"I can't thank Ryan enough for his patience and advice this year . He arranged our holiday of a lifetime to The Maldives and with all the changing advice this year due to the pandemic, he kept on top of everything and when we doubted , many times, that it would actually happen, he advised us and updated us constantly. We have just returned from an amazing holiday . Thanks to Ryan and all the team !"