Orpington Health and Wellbeing Centre 19 Homefield Rise, Orpington BR6 0FE

"Don't like this place as I attended an appointment here and the doctors attitude was unpleasant and not helpful made it a horrible visit and dont want to return here and also no privacy during consultation as staff members think they can just walk in without asking permission not acceptable"

"First time I've needed to use this new centre. I was 'mega' impressed! I did have a long wait for an appointment in Derma, but I was pretty sure it was not an urgent condition so didn't worry. But the new building is smart and clean and obviously modern. Facilities were not crowded or cramped. Reception staff were young but (quite unusual for the young!) helpful. Dr Malone the consultant was excellent, and has been before. Her 'couch-side' manner impeccable. Friendly but a most professional examination and study of my notes too. A thorough examination, a relief that the problem solely requires a cream which was promptly prescribed, and as I suspected the problem had been caught at an early stage and was not dangerous. Some skin cancers can be deadly, and for Dermatology to now have such a centre of excellence and permanent facilities locally reflects it's importance as a health service sector, and it's increasing relevance within the field of skin cancers with climate changes affecting us all. A Dr Parson I understand was highly influential in the development of this centre, and he happens to be my GP of long standing also, and I would like to congratulate him for the success of this new building, a worthy addition to our NHS and badly needed. Our health system will never be perfect for all, our expectations in modern times are higher, and our nation through successive Govt failures is no longer as wealthy. But the staff in our NHS continue to amaze me for their resilience. They should be proud. But, the continued under-funding of resources and restriction of salaries under a certain parties control (which shall remain nameless) will (and has) destroy morale and lead to a brain drain of our badly needed professionals, to places prepared to offer better conditions of work-and there are many. It's high time we recognised the importance of the nations health in productivity, and invested properly in healthcare. Orpington reflects 'one small step for man', but one giant leap for mankind is still desperately needed."

"GP referred for over 8 month ago and they called me a day before the appointment said my appointment has been cancelled due to lack of consultant! for last 8 month, they could not figure out their shift? I rearranged my work day time for this appointment and they cancelled in the last minute. simply terrible! very disappointed for NHS once again."

"I had my booster here. I use an electric wheelchair and they made sure I had somewhere to go. I do wish they had a specific place for wheelchairs as I was just outside the toilet, but it was very clean, easy to get around and very helpful volunteers and kind people who did the boosters. It's wheelchair friendly to get inside and around. Overall very good"

"I had my second Pfizer vaccine booked for 1920 today, I get in the queue at 1820, which is lucky I did as by the time I got into the building it was 1920, yet come 2005 I still hadn't been asked any of the questions or had my name called. There were people there for over two hours who hadn't been seen. I appreciate that it is a walk in clinic however people make appointments for a reason,the fact that walk ins were put before the appointments is stupid, I had to leave without getting the vaccine as I had to get home. I would like to add that it is also incredibly difficult to get a hold of yourselves, I had to phone seven different numbers yesterday to finally get through to yourselves and I honestly shouldn't have bothered. The lack of organisation is evident and a lot of the NHS support workers in the clinic were incredibly rude to other patients waiting."