Motorcade Insurance 84 Saint Mary's Row, Moseley, Birmingham B13 9EG

"Not very helpful at all won’t be carrying on my policy for long with the company not none a company that don’t listen to the customers when there going through some terrible times. Even when my son has to be rushed into hospital last night quick enough to charge fees for being one or to days late and not being told you can change the date of the direct debit till it’s to late just all about the money. I’ll re post this onto Google reviews… Unlike other company’s where they talk to the customers and listen to what customers are going through these really don’t care what your story is about don’t matter if your son was rushed to hospital or the fact your homeless with your 2 kids it’s all about slamming you with the fees as that’s all what there about extra fees and money. I’ll be looking for insurance else where even if it comes to it I have to pay more money …"

"Online service insurance and no contract number and can't access my account."

"Quick and easy to set up very good"

"After cancelling my insurance on a van in November and paying extortionate cancellation fees (which are over twice the cost of anywhere else) acorn insurance continued to take a payment on Christmas Day , after challenging them about this they admitted to their mistake after being on the phone for hours and accusing me of making a mistake(the mistake they made was that when I payed cancellation fee they did not end the credit agreement) this is bad practice as well as being illegal, I have been chasing up a refund which they have agreed to pay however it has now gone past the promised payment date and acorn insurance appear to be doing very little about it. I have informed them this has left me short for the month however they don’t seem to care they only seem to care about getting you off the phone as quick as possible. Countless times they have promised to be in touch with a solution or call me back but not once has any of the promises came through. Top this off with a terrible automated phone system that you have to wait for over half an hour to speak to somebody only for them to be not useful at all absolutely shocking company I would not recommend to anybody ever"