Shaw Hill Golf Resort & Spa Hotel Whittle-le-Woods, Chorley PR6 7PP

"I came to the hotel today, for several hours, as a wellbeing event was being held there. We had one cup of tea and a small bottle of sparkling water, which they charged £7.45 for. The table hadn't been cleaned, despite it sitting empty for some time, and the dirty crockery was even left after our drinks were brought to the table. The toilets were out of order too. Sadly, poor impressions left after a first visit."

"Had a spa indulgence day today which included use of the leisure facilities, a treatment and afternoon tea. My friend and I chose the facial which was amazing and the afternoon tea was delicious and the staff very attentive. The only negatives to the day were that we arrived just after 9am and fancied a hot drink first and was told to make our way to bar for this. We got over to the bar to be told it was closed. Ok, no bother, we decided to go to the pool where there were kids swimming lessons going on till ten with parents using all the seating. When the loungers came available after they had all left there were only 3 and there was myself and my friend and another two ladies already using two. I asked at reception to see if there were anymore which there wasn’t. Unfortunately that mean we were trying to relax on furniture that was very upright with no cushions-uncomfortable. Overall it was lovely but would have been better if we had been told at booking that there were kids swimming lessons going on and maybe a few more loungers poolside."

"We did not stay over and went for dinner on Christmas Eve , very disappointed, the restaurant was cold, no atmosphere either, the service lacked the finesse that you would expect from a venue of this calibre. Our waiter led us to our table without offering to carry our drinks to the dinner table. The wine was left on our table opened and no one came to offer to pour or check it was to our liking. No one came to check if we were enjoying the meal. Little points, the food was a little disappointing and we are left wondering if we did the right thing by booking the New Year's ball."

"I think this hotel is excellent in Room Quality, Service and Location, the breakfast diner overlooking the wonderfull Golf field. The room was very big and had very comfortable beds. The bathroom was spotless as well as the party venue. The food was unbelievable and I think the chefs should compete against Gordon Ramsay. Eloquent cuisine. The excellence of this place never ceases to amaze me for a party venue and great accommodation. Book tickets now for this wonderfull place. This place has no reason to have an average review of 5 stars. I would rate it more than 5 stars if I could."