Nova Prestatyn

"The beach side cafe is pleasant enough, nicely presented and the staff are friendly, but somewhat unmotivated. The food is average mass catering type fayre. Think pizza, chips, burgers etc, not top quality, but not unpleasant. The issue with the cafe is the service process, it's incredibly poorly managed. The staff themselves tend to be younger people, probably earning themselves some money during school, college etc and fair play to them. But, whoever is managing this place needs to sort themselves out. Twenty-five minute waits, not to receive food, but to queue to order the food, is just ridiculous. The staff are simply not deployed properly. One young man taking ALL the orders, making up all the soft drinks AND serving them to the tables while four other employees wander around, seemingly aimlessly, collecting the odd piece of used crockery is just silly. Oh,and given the average food quality, it's definitely not cheap."

"It's a good soft play area for the kids. Multiple slides and rope climbs, plus a toddler area. It's hectic at the weekend, obviously! Don't bother with the cafe, though. It's basically warmed up microwave food that is severely overpriced. Easy to get to by car or bus. There are two playgrounds, amusement arcades & the beach all a stones throw away."

"I only use the soft play for my 4 year olds and the Costa cafe for a drink. It's sometimes a little busy, but still a great place to go. Food is slightly over priced but great service regarding order process."

"I’ve been taking my baby swimming lessons here since she was four months old (minimum age) and they are just fantastic. She now loves the water. Bath, shower, sea paddling pool. She loves to splash and never has any issues with water splashing her face. It improved her motor skills and she loves the instructor. I’ve also taken her to soft play here (she’s eight months) and it’s nice there’s a separate baby/toddler bit. However, a four year old boy was picking on her last week. (If she crawled over to a toy he would pick it up and throw it away from her, kept calling her names etc) so it would be nice if staff were around to ensure older children were not permitted in this area or stopped this behaviour from happening. Couldn’t find the parents. We’ve had food from their cafe and I wouldn’t rate it. The Costa coffee is okay."

"We visited Nova for the soft play, which was fantastic. It was massive with plenty of room to play for hours, also if you decide to go on a Tuesday it’s half price (£1.95). They have a cafe which serves coast coffee and a wide range of food! The building has a swimming pool and gym also included. The whole building was spotless and really modern. Would definitely visit again."