Total Fitness Chester

"Hydro pool is always freezing! It’s the same temperature as the main pool! It’s ment to be a hot tub. Steam room and the saunas Are always broken! Or one Is closed every day they are cost cutting but still charging us full price. I no this for a fact as I’ve been to 4 other total fitness clubs And all the members are not happy as same issues. And I asked a member of staff if they are trying to save money he declined to answer the question. If you complain nothing gets done about it. Avoid try another club."

"Discusting gym . Run by money minded people . Changing rooms filthy and discusting , un cleaned for days and when complain just told what to do there is no cleaning staff , signed up for a month and the steam room had been closed for 25+ days , hydro pool is always cold , sauna either too hot too cold , showers filthy and shower gels constantly empty , eauioment in the upstairs gym is laughable , rusted , seized up , broken , falling apart , filthy You end up leaving after each visit just more and more annoyed and wondering what you’re paying for …. 90% of the staff are useless they don’t have a clue what’s going on or care about the place membership people will sell you a dream and the above is what you will get . Come and see for yourself haha"

"I’m only two weeks in and really disappointed in this gym. Some of the equipment is really tired, the classes aren’t the best, the timings of the classes aren’t great with many of them being during the day when most people are working, the hydro pool is too cool to stay in very long, steam room been broken twice. I just had tonight what I was told would be a free personal training session for signing up but was just someone showing me how to use the weights. They turned up late and their knowledge wasn’t great. They keep pushing the squad classes which you have to pay extra for. I really wished I had joined the Hilton now instead for the same price but am now stuck here for 12 months."

"Unfortunately it looks like the equipment have stopped being maintained and replaced some time ago. Most of them seem to have parts missing or rust and even the carpets are torn in places and unclean. I would be happy if this was a £20-30 neighbourhood gym, but it’s not what I expected from a premium gym charging £60 a month. October ‘22: My previous review needed updating. Management have taken recent feedback seriously and have undertaken a significant refurbishment and renovation project. The whole place now looks modern and clean, with old carpets replaced by laminate flooring and modern elastic surfaces. A lot of new equipment has been purchased and (most of) the older equipment has been repaired. Well done!"

"I was a member for 3 years whilst living in Chester, and the friendly staff made my experience at the top facility in Chester so much better. If you're looking for a place with great pool and other facilities with wide range of activities, would highly recommend the Total Fitness gym!"