TradePoint Croydon Hesterman Way, Croydon CR0 4YA

"They are cooperative and friendly but some time products are not updated as it shows either they are available when they are not or not available when they are tucked in some where around rest good"

"Matt was incredibly helpful & knowledgeable. He helped me pick a radiator & loaded it in my car."

"I got abused today by a lady at the till point , i went to pay for some stuff , firstly she had no customer service skills , no hello nothing not even a word , she scanned the stuff and asked for a tradepoint card i said i Don't have , she said well you have to go to the other tills , i said but i bought here just yesterday and few days ago several times and it has never been an issue , bearing in mind she served a customer before me without a trade card , when i said i will make a complaint she had the cheek to say that complaints don't scare her , she had no name badge on so i asked her for her name , she said doesn't need to give me her name and became very agitated and loud , i asked to see her manager she said you could go look for him yourself , i went ahead to ask who the manager was , she was screaming in front of customers of what had happened , i asked him to give me her name because i would like to make a complaint he also refused to give me her name , the manager's name was owen . I will proceed with formal complaint , i will not let this pass through without someone dealing with it . Avoid this place at all costs The rude lady was working today around 12pm by the tills at the tradepoint side B&Q croydon"

"Customer service by Chloe was phenomenal and she ended up saving a lot of money by going the extra mile. Thank you for the excellent services."

"My husband offen visiting the Trade Ponit at B&Q bacuse he is a handyman and always needs something. They have everything what he needs. The staff is very kind and helpful and they have good discounts too for traders . Plenty of parking spaces and they have special trolleys too for builders. What I personally miss from B&Q stores is the toilet . I think would be important , because for example the builders spend there usually long time buying materials and all what they need to complete their jobs."