TT Nails Boutique 257 New Cross Road, London SE14 5UL

"I’ve been going to TT Nails Boutique for about a yr now & can I say their service has been amazing every time. It takes me over an hr to get there…but they’re the only people I trust to do my nails the way I want them to be. I have recommended this shop to friends & family & will continue to Recommend them!!"

"AVOID AT ALL COST!!! Update: Following a once again unprofessional reply from the shop, I thought it would be useful to leave an update. The shop did offer to change the polish but said they would only do this if it has been within a week. It had been and as I booked an appointment, they had evidence of this but went back on that offer. They offered a discounted service but that was overpriced. I made it clear that I won’t be returning regardless but it’s insulting that this shop is trying to convince customers that it’s normal for white polish to turn brown and yellow in less than a week. The edges have chipped in less than a week and the polish looks awful; their service has been appalling since their reopen. I don’t tan and have never had white toes change colour. The polish is cheap and that fact that this unprofessional and rude shop is willing to dispute a £15 set tells you the true level of hardship this shop is facing. This shop lies and says their card machine isn’t working for very obvious reasons so I understand why they aren’t keen to correct their mistakes free of charge. I would never suggest a free service but when it is the shops fault, I don’t feel customers should pay. There are many reviews highlighting issues with their service and complaints handling - I know many who no longer go to this shop for the same reasons. If you are willing to pay again when you receive poor service, chipped nails, a shop that complains about doing long sets and discoloured and cheap polish then this shop is for you. I don’t think it’s fair that this shop is continuing to have issues and offer poor customer service without new customers being aware. My complaint is 1 of many and almost all complaints mention rudeness."

"We moved to the area recently from central London and I was dreading finding a new salon. So much so that I was commuting an hour to my old salon for my nail needs. I finally said I need to find sometime local and tried 2 salons. Both were a let down. This was my final attempt and WOW. I wish I would’ve tried the salon sooner. Clean, great range of colors, friendly staff (I loved how Tammy helped suggest nail colors and provide tips to people), and fantastic talent. Big shoutout to Vanessa for my nail design (done freehand) which exceeded my expectations. I’ll be back (to my new local) soon! Hoping to have as good of a experience as I did on my hands/mani on my feet for the next visit"

"I’ve never been happier with my nails. These guys are amazing at what they do and I don’t think i can ever get my nails done anywhere else. Great service, extremely attentive nail artists and everyone else in the team, they listen to me and discuss the ideas with me. Their colour suggestion is spot on and i can’t be any happier. Highly highly recommend"