Britannia Hotel Manchester Portland Street, Manchester M1 3LA

"Decent hotel. Accidentally booked a room without window ( nightmarish, don’t do that, some booking websites don’t specify very clearly so double check) and staff was happy enough to upgrade me to a better room for a reduced fee which I appreciated. Fine for a short stay if you need to be in the city center as location is great. Lobby is beautiful. Didn’t have breakfast there so no idea about the food. Overall, not as bad as what some of the other reviews say. Is it a luxury hotel experience for a family of four ? No. And the prices reflect that. Is it fine for a professional/solo trip to MCR ? Absolutely."

"I arrived at night and the reception staff name Jazeel warmly welcomed us, he even upgraded our room, which I really appreciate after a long hour travelling by coach. The check in process was fast and easy. Good hotel location, spacious room, and clean. The downside: the room is old, still using separate hot and cold sink (one is too hot and the other one is freezing cold). Maybe some refurbishment will be great."

"Looks nice when you first walk in, which is good as you'll spend the best part of 40 minutes standing in a queue waiting to check into your room. Make sure you allow extra time for this, it was such a disappointment. I had a double room with no windows, room was clean but very dark as only has 2 lamps and no lights on the ceiling or walls. Bathroom was also clean. It was a pleasant enough stay in a good location."

"Main thing I can say is make sure you ask for a non smoking room as we found out they still allow smoking in part of the hotel. We don't smoke so we didn't find it very pleasant as it absolutely stank especially when you have a room with no windows. You can hear pretty much everything from your neighbours, walls must be made of the old school toilet paper, you could even hear people playing music on their phone. The air con didn't work either."

"This place looks so much better in the pictures than in reality. We stayed only one night as we had a reservation elsewhere for the rest of our stay. We booked a double room and called in advance to make sure we could have a double bed. However once arrived we were told that they had overbooked the hotel so there were only twin rooms available and we had to pay an extra fee to have a superior double room. The room was pretty simple but didn’t convey cleanliness at first impact. The smell of smoke (being smoking allowed) was not pleasant. The room in fact could not be opened more than just a few inches for security reasons which meant that all the smoke would have stayed in the room. Decided not to smoke. The corridors were full of drunk people inhaling laughing gas off balloons. Fairly cheep and really central but you pay for what you get. Such a shame because the building has so much potential!"