Jin Go Gae Restaurant 272 Burlington Road, New Malden KT3 4NL

"Good charcoal grills for Korean barbecue but not sure if this was the best quality. Came here for lunch and it was pretty busy so would recommend getting here quite early. There is a good lunch menu with good prices. The salad for the korean barbecue meats is extra. The meat was okay. The tofu soup wasn’t great. Overall an okay experience."

"Didn't meet the high reviews or perhaps cause I'm not Asian but the Sweet & Sour Chicken flavour was great but more batter than chicken!! The rest 4/10. very rushed service and pushed into choosing our dishes ASAP. Was hard to select a dish due to communication barrier and ended up being dished an extra plate for something we didn't order. Felt like they took advantage of us with THEM not understanding English. As a result , had to pay much than anticipated. Seemed like staff are taught to not explain much and just say yes to everything to maximum bill. Furthermore, 25 quid for a few chicken strips that came with green/red peppers, onion & spring onion with some spice (1st image). No rice, noodles nothing. Very overpriced! Found staff to become very rude and unfriendly after plating. PS- photos look better it's flavour Keep cash and go elsewhere"

"The food is nice but not very good, still acceptable. The staff is very helpful, will help you to deal with the BBQ things but a bit rude, when they do the BBQ things they don’t care about the customers and nearly get the sauce on us, and also when they change the grill pan, one of my friend almost get burned by the changed grill pan as because of the staff is really careless. And because of a lots of customers waiting outside, few of the staff keep coming to us and asking for clean up the table, after they clean up all the things, one of the staff directly presented the bill to us and ask for we pay without double check or spilts bill. That’s so rude and definitely not the way how you treat the customers. Overall is good but the customer service skills seriously need to have a big improvement, or else there will no customers wants to come second time."

"By the time we have arrived (around 09:30pm), they couldn’t let us do the BBQ self service. Which was the main reason we wanted to dine here. Other than than food and service was good. For the price its not the great but okayish. They have very less vegetarian options Can try once ."