The Pizza Hut Restaurants Kirkstall Road, Burley, Leeds LS4 2DG

"We arrived at 9.15 after an evening bowling with friends. Asked for a table, told it would be 30 minutes for a table, only 3 other tables had people eating at them, my friend said we would wait as we had to eat. Toilets had vomit on floor in ladies and all over one toilet. Empty wine bottle on floor in toilet. Food all over floor and every table covered in leftover food and plates. Salad bar looked like it had been eaten by animals and did not look edible. Manager clearly didn’t want us there, never spoke to us and was banging furniture around next to us. I heard him say I can’t be arsed to one staff member. Nearly hit my friend in the head with a chair putting them all up around us whilst still waiting for our pizza. We really didn’t want to be in there any longer than we had to, it was a dump and I was a little concerned about the hygiene of the place and food standards looking at the state of everything, but at that time we had little choice. My friend wiped the table with a napkin and water as he wasn’t interested doing it. Clearly hospitality not the right industry for him to work in. The other two employees there were lovely, polite and helpful. Won’t go back, desperate to eat with kids or would have walked out. Didn’t have massive expectations but it was disgusting. Needs a damn good deep clean, some hygiene and customer service training for the “manager”. Read the review about kids eating out of salad bar 4 hours before, only when we had eaten unfortunately. Seems it’s a common review, don’t bother!"

"Appalling. The salad bar was an absolute mess and kids were just sticking their hands in it all. Nothing was changing to fresh food they just picked out the mixed bits to make it look clean. I work in a restaurant so I know that places like these should go above and beyond to ensure everything is kept clean and safe to eat. I can clearly tell the hygiene standards were not met here, especially since we’ve just come out of the pandemic and this restaurant is still card only… Would NOT come back here again!"

"Was okay. Bit pricey for the adult buffet considering the limited flavours of pizza you have. Pizzas were very crusty and me and my friends didn't enjoy them. Probably wouldn't return. Lots of kids."

"Absolutely awful. We ordered 2 sharer pizzas and one of them was totally wrong, so they made a fresh one and said we could box the incorrect one up and keep it as it took quite a while for the correct one to come out. The floors were dirty as sin and our sides were warm, not hot. Salad bar was quite nice though."

"The lunch buffet is meant to be a lot of pizza and salads but over here they were not serving on regular intervals. The quality of the salad served was also not optimum. It would have been better if we would have ordered normal pizza rather than going for the buffet."