Pizza Hut Delivery 36 Harrogate Road, Chapel Allerton, Leeds LS7 4LA

"Forgot to send me the 1.5 l bottle I ordered then don’t even answer the phone"

"placed a order . After 2 hrs the order never arrived tried calling them numerous times no answer .. finally got a answer after many attempts .. asked where is my order ? the response was the driver could not find ur address.. so I gave the address again which she confirmed was correct .. another 2 hrs no delivery so I rang again no answer... so we drove to them only to find out what's going on. the woman there laughed and said oh sorry we had the wrong address on our system ...and said here u go and gave a free ice cream. but yet she confirmed my address on the phone . very very unprofessional staff I'm truly saddened to get this treatment from a pizza hut franchise... shocking ... do not order from here ..the pizza was cold and soggy when we got it paid 28 pounds for it.. I wanted to seriously kick off but my wide made me think twice... I will take this one on the chin ... very very disappointed"

"Never order from them. Worst customer service at chapel allerton branch. They don't answer phone. We placed an order for home delivery . After Waiting for more than an hour we tried calling them and after many unanswered calling attempts they said that the driver could not find our address. They could have phoned us to inform us about that but rather than using their brains they decided not to answer any calls. The staff member said they will send an ice cream as compensation of the 2 hour delay in delivery. We waited another hour and tried ringing them million times which they never answered so we drove there and the staff member at the counter laughed at us when we mentioned our address and gave us stale pizzas which must have been sitting on their counter for those 3 hours. No apology or explanation as to why their driver could not find our address or why they did not ring us back with any update was given . The pizza tasted like cardboard and smelled like cardboard after being sat on their counter for over 3 hours. I would never order from pizzahut again and would advice anyone reading this comment to stay Miles away from pizzahut. They have worst customer service."

"Never answer the phone. Pizza was very doughy, not the crispy base I was hoping for and overloaded with cheese. Lacked sauce"

"Placed this order for my sisters birthday as it was her choice of food for her day. Everyone’s been fasting and placed the order in good time. Order was delayed over and over until it was just cancelled. No one would even answer the phone. I would’ve been happy to drive and collect if drivers weren’t availability. Atrocious service. Ruined birthday and incredibly unfair after a day of fasting… and family and friends invited for dinner"