The Doctors Papamoa 26 Gravatt Road, Papamoa Beach, Papamoa, Bay of Plenty 3118

"Worst Doctor practice around. I have been ringing for the past 2 days and they still won't answer the phone. In the past when I have got appointments I always have a new doctor never the same one. They rush you and just want you in and out and half the time they have to Google what's wrong with you and how to fix it. Would not recommend. I'm changing doctors ASAP."

"Worst doctors I’ve ever experienced. Argumentative ride staff and incompetent doctor. I’ve never felt so appalled. Especially when it’s regarding breast tumours."

"What a great practice! Such lovely staff and also so helpful. Just moved to papamoa and I'm so impressed. I love that there is an acute service at The Doctors Bayfair aswell for urgent needs."

"Absolute JOKE of a practice. Both the Bayfair and Papamoa branch are by far the worst GP practice I have ever dealt with. - They never pick up their phones on any of the lines, I have been waiting on their lines for the last 20 minutes, with just the answer machine going on repeat - They mess up my prescriptions every single time, forgetting to sign the papers, sending to the wrong pharmacy and FORGETTING to fulfil the prescription for weeks, while having the audacity to charge $26 for it every time. - The rude doctors, like Dr Firas and Gwenda have made me literally cry before during the appointments, by blaming me for not knowing their rules and taking up their time. I have had genuine health concerns that literally get brushed off and dismissed - The good doctors like Dr Mirjam and Lorraine leave, which isn't surprising that nobody wants to work there. They were so good, competent and compassionate, but they are gone now - I can keep listing things, but honestly this practice has caused me more stress than any of the health concerns that I needed it for. I am terrified of booking another appointment there Do not enrol here if you are a new patient, save yourself the trouble. I think that review rating speaks for itself, but if I could give 0 stars I would"

"Poor customer service. Receptionist very unprofessional. Slow in responding to requests. Rude nurse threw phone down in my ear when I queried her decision. My wife was seen in their walk-in clinic. Never seen a doctor and no examination performed. Suspected fracture just left with the nurse deciding it’s just a sprain ( she’s not qualified to make that decision ). Has to ask and insist on a X-ray form. No splint or pain relieve offered. No follow up arranged. As a retired medical doctor and previous owner of several GP I'm really disgusted in these practices deteriorating service levels. So I left and transferred to a practise with the level of service I expect."