Tara Road Medical Centre 1 Tara Road, Papamoa Beach, Papamoa, Bay of Plenty 3187

"Came last time, no problem at all, got my examns done and the attention was good. I made the second appointment through the app to follow up, 2 weeks in advance as I was told to the receptionist. Came to the appointment and this other receptionist said that I can't be attended because I'm not enroll. Even when the last time i got told to do this to have an appointment. Wasting my time."

"Lovely doctors who have been looking after my family and I for the past few years. From crazy accidents to illness they have always helped and listened. I love the app where you can communicate with your doctor makes it so easy and convenient when I’m unable to physically go in. So quick to help even on weekends."

"I have been treated by Drs Pankras and Haitsma for over 10 years now. They are both very good at their job. I can't recommend them both highly enough. The practice they have established on Tara Rd, along with their support staff, is second to none. We are fortunate to be registered patients, and yes, it can be frustrating having to wait in car, or wear masks etc at times, but, like the vax, we do it for the health of others. If you are lucky enough to get the chance to register, get in quick. You won't regret your decision."

"Quite disappointed with my experience here,tried to book an appointment on a Wednesday but was told I had to wait till the following Monday as they had nothing available and they were only taking accidents. The receptionist seemed unorganised and didn’t have great customer service at all,made me feel like I was an inconvenience. I eventually had my appointment with a male doctor (sorry don’t remember his name) I was talked over and left feeling very confused about the reason I came in. After my appointment I nicely asked the receptionist if I could change to a female doctor and was looked at by both of them like I was stupid for asking and was told there were none. Maybe if you’re short staffed just say that instead of being snarky? I was texted my blood test results to which i did not understand at all so tried calling about 4 times so someone could explain but no answer. I decided to go in as I was slightly worried about the results and the reception seemed annoyed by me not understanding my results so asked if I wanted to talk to the nurse. Again was talked over by the nurse and didn’t answer my questions properly but she did explain slightly better than the doctor. Still walked out feeling very confused and overall was just not a good experience I wouldn’t recommend this place and unfortunately won’t be coming back. am quite shocked seeing the responses to some of the reviews on here guessing it’s one of the lovely receptionist :)"

"Clean environment and the receptionists are nice. The nurse and doctor I saw were both professional and listened to me carefully. The best one around the area so far."