Eagles Nest Backpackers 937 Victoria Street, Hamilton Central, Hamilton, Waikato 3204

"We'd asked for a room for a group of 6 people, which was confirmed at the time of booking. When we arrived, we were told that we were split up into two separate groups and at the time of booking, there was never really that availability at the hostel. We showed the staff the response from Eagles Nest confirming we'd have our own room. He then pretended to make a call and said there was nothing he could do. There were also a bed bug problem. We encountered one girl who was sat up in the common area for the second night in a row as she could not get any sleep due to being bitten really badly. Would not recommend."

"Good location, that's the only good thing about it. Smell is not very pleasant going in! Lost to even find where the reception is. Room wasent very well presented or worth the money at all! Woke up the next day with beetles crawling through the bed. Safe to say I am not very happy!"

"Very small place with thin walls so you can hear conversations but was still very quiet late at night. Great showers. Tiny kitchen that can be frustrating at meal times. Receptionist did not have any change to give people their key deposits back so we had to wait around a while until he sorted himself out."

"*Under new management* I met some awesome guests and had some great conversations however sadly not with the owner. What was a welcoming conversation unexpectedly turned into one of inappropriate and personal questions about myself which then became comments on how my arms 'looked like some of a girl that could give good massages'. Insisting that I needed an early night so I could end the conversation and leave the room he then insisted which he had done previously once already, 'if you would like, you can come join me in my room'. I was left feeling uncomfortable and shocked by the fact that the owner of a facility which should be made to feel as safe and inviting as possible for the guests could make such remarks so carelessly. When it came to the time to collect my $10 deposit made for the key, he quite comfortably commented on how he was surprised that I didn't actually take up his offer, like he actually believed I would! It is seriously sad I have to leave a review like this."

"I'm writing this at 2 am from the bed in the private room thay my boyfriend and I paid $55 for. We are laying on top of the blankets and still sweating. It is so hot in this room and with no fan or windows it is impossible to cool it off. I was able to fall asleep for about 30 minutes before the "kids" that are staying down the hall woke me up by running around and slamming doors. If there is a "lights out" policy here it's not enforced at all (unlike every other hostel I've stayed at). The volume of the other guests paired with the extreme heat in this room makes it impossible to sleep. When we checked in the host felt the need to give us a speech about how we need to be sure to do our own dishes because they haven't been getting done. Even though we're only here for one night and was just tryong tk check in she felt the need to explain and tell us that we better be sure to do any dishes we dirty. We're not stupid and don't need to be given a speech about cleaning up after ourselves as we check in. Honestly if I was asleep right now instead of boiling I wouldn't be writing this review. Moral of the story? Be a little more welcoming, encourage your guests to lower the volume at a reasonable hour, and get some damn fans."