Tudor Motor Lodge 24 Thackeray Street, Hamilton Lake, Hamilton, Waikato 3204

"Was an ok motel . Not impressed with staffs attitude apon arrival . Average room . Asked if had oven was yes room does but the kicker was , it was a microwave oven n wasnt appropriate for"

"There was hair in our bathroom upon arrival, the fire evacuation procedure was completely inadequate, much dust and a cockroach, a cupboard door without a handle could not be opened, the bathroom floor was sticky (assuming it had not been mopped), the reception desk was disorganised and unprofessional, and the microwave was barely balanced on a wonky shelf. All considered, this accomodation was overpriced, and we won't be returning unless it's improved."

"The cleanliness was great, nice bedding, and comfortable beds/pillows, a decent kitchen facility. However a few pointers that could improve - We stayed in room 12 1. Black mould in the bathroom on the ceiling and window silicon. 2. Rotten wall in the bathroom with a hole starting to form by the shower. 3. Curb side appeal is non-existent... It honestly looks like something out of a horror movie when you arrive. Maybe some paint, plants, new signs are needed. 4. The doors to our room were very insecure. There was no chain, or dead bolt for security. So it felt very unsafe. 5. Our smoke alarm started randomly going off, so we had to leave it outside reception so it wouldn't wake up our baby. (It was after hours)"

"Would NEVER recommend this place to anyone!!! As soon as we arrived at the driveway you could tell the accommodation was going to be as miserable as the signage they have out front. We had the misfortune of having to stay here on two separate occasions and with the exact same results. When we first entered the room I immediately noticed that the carpet was dirty with stains and visible crumbs on it, and when entering the kitchen we noticed an unpleasant odour coming from the fridge area, the utensils appeared to have old food stuck to them, the cutlery was not cleaned properly, and the inside of the kettle was filthy and had things floating around inside of it. The toilet rolls were already half used, the shower, window sills and tap around the hand basin were black with mould, and upon using their bathroom towels on most of them we noticed grey / yellow stains and someone else’s little hairs stuck to them. Each night the cockroaches big and small would come out to greet us, and I found that a huge one was crawling just above my pillow on the head board before I went to sleep. The cleaning lady was incredibly rude and would bang on our door in the morning asking if we had rubbish then carry onto the next room, and when I asked for extra towels and toilet paper for my sister and myself, she proceeded to hand me one towel and a roll of toilet paper with an attitude as if to say this should be enough for your 5 night stay. We decided to leave after the second night and when I asked to be refunded for the nights we were not going to stay, they proceeded to act dumb, make excuses and stall for as long as they could, until they realised that I wasn’t going anywhere until they gave my money back that I was owed, too which they were visibly annoyed about. I can’t imagine how many people have been ripped off by them. I seriously could not wait to see the back of this place. This motel needs to been investigated or better yet shut down."