The Urban Butler 28 Customs Street East, Auckland CBD, Auckland 1010

"Our apartment was stunning. Super slick and spacious. We loved hanging out and the sunset views are amazing. A very beautiful apartment with the latest amenities and decor. Loved every minute there : )"

"Cannot say enough about the excellent service and amazing accomodations. We enjoyed our stay so much, we extended a few extra days. The property we were in was already booked, so they offered us another spot a few blocks away. Both were outstanding"

"We love staying with urban butler. The apartments are super clean which means everything to us. Was easy checking in to Pacifica which was where we stayed twice recently. Thank you :) Celia Hamilton"

"Amazing service through the whole process. Had to rebook twice due to covid and other. Not an issue, prompt replies to emails. Apartment relaxing and bed amazing! Excellent shower and cooking facilities. Great to have the pool and gym. Will definitely book again and use urban butler to do it through."

"This is for the Shed 20 Apt 8: spacious and functional apartment in a great location, with very easy check in and responsive management company, though I didn't have any issues that needed assistance. Pretty quiet - some occasional outside noise but closing the balcony doors greatly reduced it, and there was no noise from the neighbors at all. The fridge is quiet, and also enclosed in a wooden cabinet. Had some cleanliness issues on arrival, which Urban Butler acknowledged. (See photos - pilling carpet that needed another round of vacuuming) Other than that, the furniture and flooring were a bit older than what I expected from the excellent photos, but nothing to really complain about, and the bed was very comfortable. By the way, there's storage under the bed! I didn't notice that until a few days before leaving. The closet is small and there's stuff in it, but the bed had 4 large drawers underneath. There's also a large storage area above the closet, but it's 2 meters up and I couldn't reach it. Internet was decent (10Mbps down, 13 up) and generally stable, with a few small hiccups. The kitchen had everything I needed, including items that other properties may lack: kitchen scissors, can opener, knife block, and reusable grocery bags! All consumables were provided (trash bags, dish washing liquid, detergent, 3 rolls of toilet paper), and there was also a vacuum cleaner and ironing board. The checkin instructions were easy to follow, and Urban Butler included a helpful guide to Auckland in electronic format. Would stay again."