Pascoes The Jewellers 3058 Great North Road, New Lynn, Auckland 0640
About the Business
Welcome to Pascoes The Jewellers, your go-to destination for exquisite jewelry in Auckland, New Zealand. Located on Great North Road, our establishment is a must-visit point of interest for all jewelry enthusiasts and those seeking the perfect piece to commemorate special moments.
As a renowned jewelry store, Pascoes The Jewellers offers an extensive range of stunning jewelry collections that cater to every style, taste, and occasion. Whether you're searching for a dazzling engagement ring, a timeless necklace, a statement bracelet, or a pair of elegant earrings, our store is brimming with an array of options that will leave you spoilt for choice.
At Pascoes, we understand that jewelry holds sentimental value, and we take great pride in providing our customers with exceptional quality pieces that will stand the test of time. Our experienced and knowledgeable staff are always on hand to offer expert advice, ensuring you find the perfect piece that reflects your unique personality and style.
With a commitment to excellence, we source our jewelry from reputable local and international designers, ensuring that each piece is crafted with meticulous attention to detail and the finest materials. From classic and traditional designs to contemporary and trendy styles, our collection caters to all preferences and budgets.
In addition to our stunning jewelry selection, Pascoes The Jewellers also offers a range of services to enhance your jewelry buying experience. Our professional team can assist you with jewelry repairs, resizing, and cleaning, ensuring that your treasured pieces remain in pristine condition for years to come.
At Pascoes, we believe that jewelry is not just an accessory but a reflection of your individuality and personal story. Whether you're celebrating a milestone, expressing your love, or simply treating yourself, our jewelry store is the perfect destination to find that special piece that will be cherished for a lifetime.
Visit Pascoes The Jewellers on Great North Road in Auckland and immerse yourself in a world of exquisite craftsmanship, timeless beauty, and unparalleled customer service. Discover the joy of owning a piece of jewelry that will captivate hearts and create lasting memories.
Photos
Location & Phone number
3058 Great North Road, New Lynn, Auckland, New Zealand
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Reviews
"Purchased my wedding ring from here and they gave me the wrong size, almost lost it after only wearing it for 1day. Took it back after 48 hrs and they charged me to resize it. No sorry no nothing. Would highly recommend going somewhere else where they take a bit more care."
"Wanted to buy a gift for granny but did not. Wasn't happy with the terrible cold customer service of the sales girl. It all comes down to the customer service we receive before customers decide to buy the items! This company seriously need to replace the cold incompetent sales team in Lynnmall branch!"
"Worst costumer service ever! Wanted to exchange a watch my husband bought a week ago, did not wear it, showed to me on the day, and we decided to go for a different colour. Took the watch back, and the shop attendant and ?20 years old "manager", examined the watch and said it has scratches and that he believes that it has been worn "more than two days". Scratches that I could not see. My husband, basically put the watch on to showed it to me, and that was it!. Despite having a 14 day return policy, they declined to exchange the watch. Very disappointing customer service, obviously they have no interest on keeping costumers, never going back there!"
"Probably the worst customer service I've ever experienced. I stood there looking at the earrings for a while. In ANY retail store an employee would approach you to ask if you needed help with anything. Three of them were huddled behind the register talking away without a care in the world. Why not help the customer infront of you and then get back to your little gossip session? Luckily the guy was nice enough to ask if I needed help with anything. He's the only employee with proper customer service capabilities. Improve your employee training Pascoes."
"I was there to buy some necklaces for my 3 daughter- in- laws for Christmas. I was standing there in the shop the guy was just arranging rings inside the display case. He saw me standing there for about 5 minutes, but it seemed I was invisible. The other saleswoman was talking to two girls who did not even buy anything. I approached the man and I asked him if they are serving people like me. He said, oh yeah what do you need? That was it, I said thank you anyway, left and went to the opposite jewellery shop. I was treated there nicely by a young man who was polite and gracious, who made me feel like a valued customer. I do not recommend this Pascoes branch in New Lynn. I always respect customer service people but these staff in Pascoes , New Lynn, I believe that they are not really there to sell by being helpful but just for the sake of having a job. Maybe they need to be in the back room for they are not suited to be your front staff. My recommendation is you hire better people who are good if not best with customer relations."
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