A Head Of Nature Hair & Beauty 402 Don Buck Road, Massey, Auckland 0614

"I visited the salon with high hopes for getting beautiful blonde highlights and a root touch-up. The staff was incredibly friendly and kind, and the salon itself had a lovely ambiance. However, I left feeling extremely disappointed with the final result. I had shown the stylist several pictures of myself with the exact hair look I wanted, emphasizing blonde highlights and a root touch-up. Unfortunately, my hair ended up being dyed brown with no highlights whatsoever. It felt like I could have achieved the same result with a box of hair dye at home. When I expressed my dissatisfaction to the stylist, I was told that the issue was due to the toner used and that it would wash out over time. Despite this assurance, several weeks later, my hair color remains unchanged. I understand that mistakes can happen, but when I've specifically requested a certain look and provided visual references, it's disheartening to not see that vision realized. The staff's friendliness and the salon's atmosphere were commendable, but the end result fell far short of expectations. I would have appreciated clearer communication about the potential challenges or limitations in achieving the desired highlights. I hope my feedback can contribute to improving the overall experience for future clients. Please note that my intention is to provide constructive feedback and not to discredit the hard work and dedication of the staff. I believe that with some adjustments and improved communication, this salon has the potential to provide exceptional service to its clients."

"Keila thank you so much for your caring and gentle approach. Your cutting skills are reflective of your excellent ability to listen to the client's requests. Very happy indeed. See you next visit. Ramona"

"I wanted to get my hair cut short & Taylor was amazing! I loved her work :) She has a lovely personality, listens to her client's requirements and, is very talented."

"I have been very nervous about going short, I have always had either long or shoulder length hair but its progressively getting thinner with age. When I told Taylor that I was keen to go short she was super excited and gave me the best pixie cut! She spent over an hour on my hair with huge attention to detail, it's the best experience I have ever had! The price was so affordable and that means something coming from me because I rarely spend money on my hair. I am so happy with my experience and will happily keep going back . Thank you so much for my super stunning new look!"