Highfields Motel and Restaurant Toowoomba 10552 New England Highway, Highfields, Queensland 4352

"We had a lovely stay. Cheryl was so friendly and flexible when we needed an extra nights stay. The room was cosy but the only down side was that we didn't receive daily servicing like we were told we would and the person next to us on our last night was smoking outside the door, which came into our room and made for a rough night of sleep. Having 2 service stations close by was great as well, with KFC just next door. Overall, I'd recommend this hotel and would stay again."

"We just had an overnight stay and couldn’t be happier with the hotel , room or service. Cheryl was just lovely and the room was clean, fresh and very well presented. Great value for the price. Couldn’t ask for anything else."

"Excellent rooms and staff. Rooms have excellent sound proofing you don't hear a thing from the highway. Undercover parking is suitable for a landcruiser with ladders and trailer/truck parking is also available."

"clean l, affordable and comfortable bed. Cheryl(management) went above and beyond. Even baked biscuits and presented to us upon arrive. Great country hospitality feel."

"I feel like the odd man out writing a negative review about this place when so many others have been so positive but, there were so many things that were sub-par that to us it was an unpleasant experience. Positives first: The lady on the desk was nice. Now the negatives: We had no wi-fi and this motel appears to be in a mobile dead zone so we were unable to do anything on-line. The lady on the desk made excuses and blamed Telstra and made it clear this was an ongoing and recurring issue. Parking next to the huge concrete planter box outside our room made it almost impossible to get out of the driver's seat without damaging my door. The room was dirty in several places. If you removed the plastic bag from the bin in the room you found that the bottom of the bin was putrid. The sink is in the kitchen area and we had to brush our teeth, wash our hands and wash our dishes in the same sink. The cutlery was dirty. The bathroom mat has to hang on a rail above the kitchen counter and above food items. So, after a shower we had to hang the wet bath pat over the kitchen counter. The TV is very off-set from the bed so I got neck ache watching it from the bed. The "queen" bed felt like a double. The bathroom floor around the toilet had a couple of disturbing stains. There was nowhere hang our towels after a shower. The old A/C woke us up several times when it kicked in with a roar. As the motel and KFC share a drive way, I had to wait behind a row of cars lined up at the drive through in order to get into the motel and our room. Sorry, but this was our experience."