Pizza Hut Rosewood 30 John Street, Rosewood, Queensland 4340

"Fabulous customer service .... I made a mistake on my order and they fixed it up straightaway. So accommodating and friendly. Obviously great pizzas too!"

"We order pizza every Tuesday for 6.30 pm - tonight my husband was running late and said he wouldn’t get there until 7 pm - we were on the phone from 6 pm trying to advise the store that we wanted the order 30 mins later. NO ONE ANSWERS ! Extremely frustrating - need to do something about the communication with the store . We have been extremely loyal customers since Pizza Hut bought out Eagle Boys . PS - this week no stuffed crust pizza - last week no thin bases . Mm- get the act together please - historical data is available and your quantities should be adjusted ."

"5 years ago this was a 4 star review. Now it's one only because I can't go lower. This is now the third time we have ordered hours before delivery time. They now don't even start making the pizza until past the delivery time. Simy not acceptable. Nor do they care as seen by the canned responses to both the feedback and phone calls."

"Absolutely horrendous time management. Ordered at 5:50pm for pick up, was told it would be 20 minutes. The pizza was still not ready after 6:40pm... EDIT... It seems this place is in the business of wasting peoples time. I ordered earlier this evening for 2 large pizzas waiting till the tracker was almost finished went to the shop on the way and while in the shop the tracker said it was finished. Upon arriving at the store I was notified they haven't even started making the pizza's yet as they had ran out of cheese... seriously? A phone call would have been courteous but what I find most ridiculous is that the tracker said it was cooked. This means either the pizza hut tracker app is simply a timer and should be ignored completely or that the staff here mark orders as complete to give the illusion they are working. Complete waste of time. Would give zero or negative stars if possible."

"Great staff, pizza was fresh and tasty . we enjoyed every bite, expecially the dessert, recommended by the young guy working there. But it was extremely hot. They could definitely put another air con in there."