Ramsay Surgical Centre Cairns
Grafton Street, Cairns City, Queensland 4870
About the Business
Welcome to Ramsay Surgical Centre Cairns, located in the heart of Cairns City on Grafton Street. As an establishment dedicated to health and well-being, we provide a friendly, caring, and comfortable environment for a wide range of surgical procedures that do not require an overnight stay in the hospital.
Our concept of day surgery is designed to minimize disruption to your normal life, allowing you to return to your daily routine as quickly as possible. With the support of Ramsay Health Care, one of the world's leading healthcare providers, we are committed to achieving Net Zero greenhouse gas emissions across our value chain by the year 2040.
At Ramsay Surgical Centre Cairns, we prioritize patient satisfaction and continuously strive to meet and exceed your expectations. Through Net Promoter Score surveys, we gain valuable insights into our performance and identify areas for improvement.
We understand the importance of transparency and have made it easier for consumers to access information about our excellent patient outcomes and initiatives. Our aim is to provide you with all the necessary details, empowering you to make informed decisions about your healthcare.
In our commitment to patient safety, we have implemented initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program. These programs promote a culture of safety and ensure that we maintain the highest standards of care at all times.
For over 25 years, Ramsay Health Care's slogan "People Caring for People" has defined the way we operate our business. We recognize that care is not just a value statement for us but a fundamental aspect of our daily operations. Our ultimate goal is to meet and exceed the expectations of our customers – our patients and our staff.
At Ramsay Surgical Centre Cairns, your well-being is our top priority. We invite you to experience our exceptional care and expertise as we strive to provide you with the best possible surgical experience.
Photos
Contacts
Grafton Street, Cairns City, Queensland 4870, Australia
Opening hours
Monday:
06:30 - 18:00
Tuesday:
06:30 - 18:00
Wednesday:
06:30 - 18:00
Thursday:
06:30 - 18:00
Friday:
06:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Ramsey surgical have the ability to do most things but with no competition in the local area there out of pocket expenses are nuts i pay over 4k a year for health insurance yet after ramsey took there cut i was refunded a mere $150 even after paying for the surgery the in full prior. And also having to pay $250 extra for the atheist bill. It would have worked out cheaper to get on a plane and go south.. And i would know ive had the same procedure before elsewhere. 2 stars only because the surgical staff did a great job. This does not include the lady on the phone who i queried about all of this who was just flat out rude."
"Already highly anxious about having a procedure and being a nurse myself makes things slightly uneasy. It was a first experience being the patient. But you know what! I was in the best possible care. The team treated me like everyone else, with respect, kindness and professionalism. My anaesthetic was the best sleep I'd had in a long time. Thank you all."
"The entire staff was excellent, made me feel extremely comfortable & their attention to detail was outstanding, perfect service from all A+++++"
"My son had surgery yesterday. Everyone we spoke to in there was really lovely and friendly. Very professional and efficient. Great experience - even though for him it was probably wasn't."
"Recently my daughter had to have an endoscopy and she was quite nervous about it. But from the moment we entered, everyone was so wonderful. From the admin workers to the nurses and doctors. Everyone was so nice, helpful and friendly. I was just blown away by the excellent service we had. Everything was explained in a way that anyone could understand. Thank you from the bottom of my heart for making this stressful procedure much nicer and calmer!"
List of local businesses, places and services in Queensland
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos