McDonald's Eagleby 17 River Hills Road, Eagleby, Queensland 4207

"Everything was stale. We ordered 2 of the fillet-o-fish and double mcspicy in meals. Both of the fish buns were stale and so were all of the fries. We asked for replacement fries which the staff were nice enough to do but didn’t say anything about the burgers because we had also asked for a zero sugar sprite to be replaced with a regular coke as the artificial sweetener in the sprite was gag-worthy. So they were nice enough to do those but if was really weird that everything was stale to begin with."

"They messed up big time. The new spicy nuggets are cooked in the same oil as the plan ones. I asked the manager questions on this because I'm severely allergic to chilly. She guaranteed me me it was fine to eat them. I got home took a bit an right away my mouth started to swell lips burned I couldn't breathe. I got my medicine into me an rang the store. The manager who served me answered an she wasn't even apologizing for what happened happened to me."

"Staff weren't welcoming from beginning to the end. Cleanliness of the place wasn't great at all probably staff need reminding of how to wipe and clear tables etc and cleaning schedules for toilets?. If Your front of house isn't cleaned imagine what your kitchen is like.. hmmm But food was avenage, hot fries were acceptable cheese burger was great. Parking was the best ever loads of space"

"Customer Service: 4/10 I’ve been here multiple times to see if it’s just certain people or if it’s just a bad day but the customer service is poor. Our orders are either wrong or are completely missing half the meal. It only gets 4/10 because the wait time is fairly short although I’d prefer to wait longer for good service than bad service. Food quality: 5/10 Well it’s McDonald’s. It’s fast food. Shouldn’t expect much but I’ve been to other areas where the foods been of higher quality than the McDonald’s here. Cleanliness: 3/10 Very rarely that I come in and it’s clean. I’m putting more blame on customers who come in and leave the areas they eat disgustingly filthy and have no respect for those who’ll come after them. Overall though the cleanliness of this establishment is poor. Interior design and decoration: 9.5/10 The placement of everything and nature brings everything together. Makes it convenient enough to move around, order, and find a seat to wait until the orders ready. Probably the most likeable thing about this McDonald’s."

"First, as we walked inside there with the kids, we wanted to sit down at a table. No tables were cleaned off the seats, and tables had food and rubbish on them. Had to wait for staff to come out and clean up before u could sit down. Takes over 10 mins for an order to be given to u way too long. Staff really need a shake-up here. Food was good by service too way too long. We meet up with family here so they better get their act together, or we will start going elsewhere"