Rixons Pakington 139 Pakington Street, Geelong West, Victoria 3218

"Another fabulous hair cut from Anna here today. The staff do a superb job of making you feel welcome and comfortable and the stylists are all very attentive and strive to achieve what you ask for with high quality results. I wouldn't go anywhere else!"

"It’s such a pleasure being looked after by such a professional team of Stylist cutters, colourists, apprentices & welcoming receptionists too! One very happy client with a smile on my dial every time as I walk out the door with my new style of cut & colour and looking fabulous! Thank you Scott & Michelle and all your wonderful crew."

"Oh my goodness what a fabulous experience I had at this salon. I am a mature woman with silver grey short hair and wanted a trendy easy to maintain cut. They hit the brief spot on. Looking forward to being a regular client."

"If zero was a rating - than I would rate you guys a big fat ZERO! Zero for service, zero for styling, zero for professionalism. 10 years of loyalty as a customer...resulting in one disappointing afternoon, where I WILL NEVER EVER TRUST you guys again with my families hair. I was too polite out of respect for you and your teams years of good service when we approached you to discuss the appalling job that was executed on my daughters head. Frying my daughters hair and chemically burning her scalp is not service, styling and making her pay for it initially on the day was poor form. Shame on you guys! Yes.. Scott you did refund the money, not until you made comments like this.. (Scott) Oh! its not that bad! The cuts good! ..Seriously...it looked dry and lifeless the day AFTER she'd been in your salon. (Scott) I've seen much worse!! Far worse! WoW!! That must be so reassuring to tell your clients that you have done this to another woman in the community. Honestly, that is horrifying to hear! Scott.. you even had the bold audacity to say, "well she really didn't need to seek medical help" - WOW!! so now you think your medical expert too!! Yet, I had a medical report from St John of God in my hand that disagreed with you. Its been a month since that event and yet I'm still upset by your disgraceful attitude on the day we spoke to you. You spoke about paying wages, the cost of products used, that you have to service so many multiple clients in a day, because you wanted to begrudge her part of the refund. Oh !! woe for you! YET!! it was my family member who was hurt by your appalling service, if you could call it that. Here is something to think about. Service 101 - A woman should feel confident to walk into your salon, feel pampered and spoiled and feel amazing on leaving your salon. A reputation your salon prides itself on. Yet.. on the 19th April 2023, my daughter walked in confident, was injured during her treatment, then asked for $404 dollars and sent out the door hurt, embarrassed and upset. Really - Honestly, that is nothing to be proud of!! Shame on your salon!"

"I have just relocated to Geelong and just tried Rixons Pakington for the first time. My hair is very thick and I find it hard to find a stylist that knows how to cut it. Maxine was brilliant! Her experience, knowledge and technique really showed. I am extremely happy with my results. Maxine and the team were very lovely. Overall a great experience."