Mazzucchelli's Jewellers - Carousel
1382 Albany Highway, Cannington, Western Australia 6107
About the Business
Welcome to Mazzucchelli's Jewellers - Carousel! Located at 1382 Albany Highway in Cannington, Australia, our establishment is a premier jewelry store and a must-visit point of interest for all jewelry enthusiasts.
At Mazzucchelli's Jewellers - Carousel, we take pride in our exquisite collection of jewelry that caters to every taste and occasion. Whether you are looking for a stunning engagement ring, a timeless necklace, a pair of elegant earrings, or a statement bracelet, our store is sure to have the perfect piece to complement your personal style.
As a trusted name in the industry for over 100 years, Mazzucchelli's Jewellers - Carousel is committed to providing our customers with exceptional quality and craftsmanship. We source our diamonds and gemstones from reputable suppliers, ensuring that every piece in our store meets the highest standards of beauty and durability.
Our knowledgeable and friendly staff are always on hand to assist you in finding the perfect piece of jewelry or to answer any questions you may have. We understand that choosing the right jewelry is a deeply personal experience, and we strive to create a warm and welcoming atmosphere where you can explore our collection at your own pace.
In addition to our extensive range of jewelry, Mazzucchelli's Jewellers - Carousel also offers professional jewelry services, including repairs, resizing, and cleaning. Our skilled jewelers are dedicated to preserving the beauty and integrity of your precious pieces, ensuring that they can be cherished for generations to come.
When you step into Mazzucchelli's Jewellers - Carousel, you can expect a shopping experience that is second to none. Our elegant store showcases our stunning collection in a sophisticated and inviting setting, allowing you to browse and try on jewelry in a relaxed and comfortable environment.
Whether you are searching for the perfect gift, treating yourself, or celebrating a special milestone, Mazzucchelli's Jewellers - Carousel is the go-to destination for all your jewelry needs. Visit us today and let us help you find that perfect piece that will add a touch of sparkle and elegance to your life.
Photos
Contacts
1382 Albany Highway, Cannington, Western Australia 6107, Australia
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
11:00 - 17:00
Reviews
"Purchased some beautiful items to replace ones that were stolen in a break-in this year - had to deal with insurance which takes a long time but the lovely staff member Doris was very kind and patient with holding items we had chosen and checking in with how everything was going, responding when it was her day off also and updating the manager too, and when ready had prepared everything we needed in advance so it was all set for when we picked up! Felt well looked after given the stress of the situation, so thank you for the care and customer service."
"They will show you what 'arrogance and money hungry' means! Excellent customer service before you pay the money, BUT, a totally different face after you pay. I bought a Longines mechanical watch in 2019, as it has had a free service in 2020. In 2021, I found the watch runs slow by 1 to 2 mins every day, which is normal for an automatic watch, I brought it back to Mazzucchelli's Carousel store and asked for a regulation service. The store salesperson said she had no idea about the service or the price, so I had to send it to their 'official repairer'. About two weeks later, they told me the full service was 465 dollars. I questioned the service and price because the watch was two years old only, nothing wrong with it, all it needed was normal simple regulation service. The point is that it is all clearly stated on Longine's website, partial service includes regulation. I asked for an official service quote from Mazzucchelli's, and they said they could provide it, but by now, they haven't. They said this repairer is officially recognized by Longine's, but they refused to provide me with the repairer's business name and ABN. They suggested that send my watch to Longine's headquarters in Australia, and I agreed. another two or three weeks later, they sent me a quote that states there are scratches on the surface and a time-keeping problem. I still don't see the necessity of doing full service. What is more important, the price on the quote is handwritten, not even printed on the original copy. I have pointed this out to the Mazzucchelli's, and they said I am not a specialist, and I know nothing about servicing a watch, but they refused to explain why my watch is due for full service, which is officially recommended done every 8 years. By the way, according to the Longine's website, the full service is AUD395 and partial service is AUD 126.4. I have no problem with doing a full service, BUT you have to explain why my watch is due for it. What they do is just being money hungry and arrogant!!! I bought four Longine's watches from this store, still got this kind of aftersales service. Never ever coming back!!"
"Extremely disappointed with customer service! Poor communication and rude, we sent off a $1500 necklace to get fixed. I was told that it would be maximum 2 weeks, after 3 we hadn’t heard anything and when I rang I was told it was lost and hopefully it would show up in an order. After 4 weeks it came in and they finally contacted us to pick it up only to find out that they were charging for the warrantee repairs, which should have been confirmed with us but wasn’t. Then as a little feel good dropped the repair from $65 to $50 as a manager special but it isn’t their fault and that’s all that could be done."
"We purchased a stunning pendant and chain from Mazzucchelli's today and their service was above & beyond. High quality jewellery and extremely kind staff, they even opened their doors late for us & gifted us with a sweet gift after purchasing!!! Thank you so much!"
"I would like to thank Erin for the experience I have had with purchasing a watch from Mazzuchelli’s Carousel! Erin didn’t beat around the bush with all the Salesperson talk, Erin was professional and polite and made the whole experience a pleasure. You are a credit to the business! Thanks again!!"
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