Dr. Norman Margo Shenton Avenue, Joondalup, Western Australia 6027

Welcome to Dr. Norman Margo, a leading healthcare institution located in Joondalup, Australia. As part of Ramsay Health Care, one of the world's top healthcare providers, we are committed to achieving Net Zero greenhouse gas emissions by 2040, demonstrating our dedication to sustainability and the environment.

At Joondalup Health Campus, we are continuously evolving to meet the needs of our community. We are currently undergoing a major building and development project, ensuring that our facilities align with our vision to grow alongside the community we serve.

To ensure that we are consistently meeting patient expectations, we regularly conduct Net Promoter Score surveys. These surveys allow us to gain valuable insights into our performance and identify areas where improvement is needed. We value the opinions of our patients and strive to provide the best possible care.

We understand the importance of transparency in healthcare, which is why we have made it easier for consumers to access information about our exceptional patient outcomes and initiatives. By providing clear and comprehensive information, we aim to empower patients to make informed decisions about their healthcare.

Patient safety is our top priority. To promote a culture of safety and maintain high standards of care, we have implemented initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program. These initiatives ensure that our patients receive the best possible care in a safe and supportive environment.

"People Caring for People" is not just a slogan for us; it is the essence of our business. We recognize that care is not just a value statement, but an integral part of our daily operations. We strive to exceed the expectations of our customers, both patients, and staff, by providing compassionate and personalized care.

As a responsible institution, we also acknowledge and pay respect to the Whadjuk people of the Noongar Nation, the Traditional Custodians of the lands upon which we are located. We honor and respect the Elders, both past and present, and value the rich cultural heritage they bring to our community.

At Dr. Norman Margo, we are committed to providing exceptional healthcare services while prioritizing sustainability, patient safety, and cultural respect. We invite you to experience our world-class care and be a part of our journey towards a healthier future.