Bupa Brisbane CBD Albert Street, Brisbane City, Queensland 4000
About the Business
Welcome to Bupa Brisbane CBD, a reputable establishment located in the heart of Brisbane City on Albert Street. As a health insurance agency and a point of interest, we are dedicated to providing easy access to important information and supporting your healthcare needs.
At Bupa Brisbane CBD, we understand the importance of affordable healthcare. That's why we offer cover for up to 100% of the Medicare Benefits Schedule fee on selected consultations with GPs, specialists, pathologists, and more. However, please note that waiting periods, fund, and policy rules do apply. It's always a good idea to check your cover to understand any yearly limits that may apply.
We pride ourselves on our commitment to providing comprehensive health insurance options. Whether you require basic coverage or more extensive protection, our policies are designed to cater to your specific needs. Please be aware that fund and policy rules apply, and yearly limits are applicable to Essential Lite Visitors cover.
For those seeking peace of mind and additional benefits, our Blua consults offer 100% coverage of costs. Members can conveniently book general consultations through Blua, although it's important to note that consultations with specialists cannot be booked via this platform. Additionally, members who are under 18 years old may need to attend consultations with a parent or guardian.
We strive to accommodate our members' preferences, but please be aware that your preferred language may not be available 24/7. However, our friendly and professional staff are always ready to assist you and provide the necessary support.
At Bupa Brisbane CBD, we are here to ensure that you have easy access to the important information you need for your health and well-being. Trust us to be your reliable partner in navigating the complexities of health insurance and providing the coverage you deserve. Contact us today to learn more about our services and how we can support you.
Photos
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Overall opinion: it is a very bad company. They have some good staffers, especially in the CBD office, however, the overall experience is very poor. I submitted several claims, but they were all declined. What's even worse is that Bupa deletes claims from the system, leaving no trace. They keep asking for additional information, and I've already sent them four receipts, but it seems like they'll just keep me waiting until I give up. It's frustrating, especially since I'm new to Australia and expected better service from an insurance company. To recap, here are the main problems with this company: 1. They do everything possible not to pay, constantly looking for excuses. 2. They delete claims from the system, making it impossible to track them. 3. The system makes mistakes and doesn't upload some of my documents. 4. They don't send a list of uploaded documents. 5. Communication with them is a nightmare; it takes them days to respond to WhatsApp messages."
"Thank you to Rhys for the great customer service. Arrived 25minutes to closing but he still managed to efficiently explain things and get me signed up."
"DO NOT USE BUPA, the Customer services is the worst in history, they have a whatsup app , if you use it, you will lose your mind"
"My daughter had just come of our family cover and she was nervous about signing up on her own. After a visit with Kayleigh at the CBD store, she was relieved immediately to find how easy to all was. Great service! Thankyou."
"Julie and Kathleen are really nice and patient for explaining the details of the insurance and relevant account transfer, even help me to fulfill the application form. The process is highly efficient and supportive. Appreciate it!"
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