Insurance Claims Group Storm Smart 204 Alice Street, Brisbane City, Queensland 4000

"Robert initially came over as he had been working with neighbouring properties. He was a very presentable and kind young man. He then put us onto his team who achieved a great result for us on the first property. They did such a good job I decided to let them inspect my other properties which they have also had one of those approved with my insurance due to hail damage. I would highly recommend Robert, Harley and Jordan at Insurance Claims Group if you have any issue with your insurer and want someone to fight for your entitlements."

"Jordan and the team was very professional in helping me with my claim that lasted nearly a year. The insurer wouldn't come to the party and Jordan and team persevered with the insurer and their trades to accept the damage that was very visible. In the end Jordan and harley had the insurer accept liability. I have been telling everyone about their service and wouldn't hesitate to recommend them to all. Thanks team, you've done an excellent job!"

"Our initial contact was with Jordan Callender who organised the early stages of our claim by engaging with the insurance company on our behalf and the builder the insurance company sent to assess the hail damage to our roof. Jordan was able to clearly explain the claim process to us and reassure us that the Insurance Claim Group would make that process smooth and stress free. Jordan was excellent to deal with. The process was then taken over by Harley Mills who calmly guided us through the rest of the process, some of which would have otherwise been very stressful for us, for example finding a repairer, getting quotes, and organising the repairs. Harley was very efficient, well informed and a pleasure to deal with. We would not hesitate to recommend the Insurance Claims Group to others."

"I met Jordan from insurance claims group about a year ago after Jordan working with our neighbours. Knowing he achieved great results for them, I decided to give them a go. The team at ICG worked tirelessly to achieve the best results for us after the insurer was messing us around. The first assessor from the insurer approved only 10% of the roof that was damaged. Jordan and Harley overturned this bad decision through hard work, many site visits with the insurance trades and persistence and achieved a full roof and shed approval through our insurer. We highly recommend the team at ICG and would urge you to get in contact with them if you need the same assistance."

"We appreciate Harley's help with the hail damage claim for our roof and awning. He is easy to talk to and well informed on his subject. He negotiated a better outcome with our insurance company than we could have. He is easily contactable and on top of any issues."