Nail Fairy Bulimba

"My daughter attended Nail Fairy’s today for acrylic nail. She has attended this salon numerous times before and been happy with the result.NOT today!!! The questionable nail technician poor workmanship can be seen on photo. This was the least of her concerns. The amount of trauma caused to the nail bed has left her susceptible to infections. When contacted they had the audacity to question whether it was their fault. She had the nails removed for an additional cost at another salon an hour after. The other salon was taken back by the lack of workmanship and damage to skin integrity around the cuticles. If I can give them a ‘ZERO’ rework I would. I would not recommend this business to anyone."

"Went in for a full set was there 2hour with a lady who had just learned how to do nails or hasn’t done it is so long she can’t remember how to do them. The issues, the nails are so thin they bend which is painful with any manual task, there is air bubble between the acrylic and my real nail (which can cause nail infection) the painting of my nails also includes my actual fingers, and the nail shape which is round are pointy and crooked. My nails are embarrassing. And even though I spoke up the whole way through the owner who is the lady who did my nails just refused to listen, and tried to justify her poor workman’s ship. The experienced worker there laughed out loud when she looked at them… I actually had to say “it isn’t funny, she shouldn’t do nails and I have to actually hand over money for this” Do not go to this salon… you notice after being stuck there so long in how poor shape the place is."

"By far the worst service I have ever received. I came in for a walk-in appointment to refill SNS nails and was told that it may take a little longer than usual because the lady who served me was the "only one" working. I wasn't in a rush so I agreed, thinking it would be an hour at most as this type of appointment generally takes 30 minutes. What she failed to mention was that she was a trainee and had never applied SNS nails before. We sat down and started the service, the nail tech first took about 90 minutes to do a full removal of my existing nails (only about 2 weeks old). This process was also painful and stripped down my natural nails. When it came time to apply a new set of SNS nails, the nail tech had someone on video call instructing her of what to do. Completely unprofessional. The store manager was working on another client and did not come to check on the trainee once. The store manager was also serving 2 women and asked them to leave halfway through their session as they had a reservation appointment come through - so ridiculous and poor time management. All in all - this process took 2.5 hours and I paid full price. After coming home I looked at my nails that were uneven, felt weak and low quality I decided to return and ask for a refund, or at least a discount due to the quality. I wasn't offered any compensation, and in fact they blamed me because I "could have left at any time". I know that you need experience in any industry - but the fact that a nail tech with no experience didn't receive any guidance or help from her supervisor was honestly disgusting. Some of her techniques were quite unsanitary also. Will never go here again and the fact that they offered me a voucher was laughable. Buyer Beware!!"

"There are bugs flying around everywhere. Missed about 5 steps in my pedicure I found it very rushed. didn’t start with putting my in water first went straight to cutting my nails which was bizarre I thought. Once again there are little bugs flying around, not just one but lots. I’m looking in the open drawer and there is some really dirty tools he just used on me and is definitely going to use on the next person as he has put it back where he got it out from Instead of sterilising tools they are wiping them down with paper towel, about to use on to client next to me. Yuck guys!"