yd. Mt Gravatt 1328 Kessels Road, Upper Mount Gravatt, Queensland 4122

"Anika (not sure about spelling) was amazing, great customer service skills, very social and attentive, engaging and extremely resourceful, with haste too, she made me and my brother’s experience really easy overall and her suggestions were very much appreciated."

"It was late in the afternoon almost closing time, but we still went in. I needed new trouser to go with a jacket I had already. I knew what I was looking for, greeted warmly and didn’t feel pressure to buy. Who knew there were different seasonly blue with the same suits and trousers in different years. She said we can exchange them if blue wasn’t right with the tags still on….but not to worry it was just right on when I sat them next to the jacket. Sales lady was Phiphi, professional and polite, happy with purchase"

"Today, my partner Roger and I attended the YD store in Garden City, and we were assisted by Fifi. Fifi welcomed us as soon as we set foot in the store and assisted my partner every step of the way to find business shirts, pants, shoes and belts. Fifi's customer service is pristine and beyond reproach, which is so refreshing. She is so professional, and found a way to quickly build a strong rapport with us. She got the sizes and colours right on the first go, and offered her knowledge on material quality, even going as far as advising on how best to take care of our items (re how to wash, dry, iron etc). We were not the only customers in the store at the time, and she treated all the others exactly the same, all the while also dealing with the till and folding clothe, etc. Fifi is a superstar and because of her, we will be returning customers. My partner spent over $900 in the store today, and it was mainly because Fifi had the time to take care of him, because of her amazing service, and because she made him feel like a valuable customer. She even walked with us to the entrance as we were leaving, and advised us to come back when we needed more items, as she would love to assist us again. Fifi deserves to be recognised for her hard work, her sweet mannerism and her professional approach. She is incredible and we believe she is a massive asset to your company. Well done Fifi! You're the best!"

"I would just like to thank Fifi and Nicole (I hope I have remembered and spelt names right). These ladies went above and beyond the expected level of service and I received such amazing customer service from the both of them. My son who is 11, was treated so lovely and they both went out of their way to accommodate him after he had a bad hair cut experience, just before his graduation. Honestly highly recommend - they were so helpful and were so quick to sort out exactly what we wanted. Just as they were closing they made us feel valued and appreciated as people not just numbers through a door. My son loves you girls, you are his favourites and now I have been told that is now his clothing shop."