CXINLAW

"If you really want to add some serious value to your business then give Carl a call. The impact of just how much client satisfaction effects revenues, referrals and rates of repeat business is sometimes not properly appreciated. It makes a huge difference and it is easy to work on and not expensive to implement. Carl is the guru on this stuff and every law firm would benefit from talking to him. We certainly did. The Personal Injury Lawyers Brisbane:Gold Coast"

"Carl White identified key areas of improvement in our firm’s handling of client enquires and helped us to track and ultimately transform how we handle the first phone call right through to sending the final invoice. If you’re serious about delivering better client service and consequently increasing revenue, give Carl White from CXINLAW a call."

"Carl White had been a friend of Lynn & Brown Lawyers for years. He has made a tangible difference to the way in which we engage with our customers and the experience that they have with us. I would happily recommend Carl and the CXinlaw team to any lawyers wishing to improve the way they serve their customers."

"CXINLAW have been a fantastic partner of our firm. Julian and Carl are helping us identify and implement practices in our firm to consistently deliver the best experience to our clients. They are a great team to work with - the workshops are always fun and productive, and have provided terrific value to the firm."

"I have had the pleasure of working without Carl at CXInLaw for over two years now. I couldn’t stress enough what an incredible service he provides for law firms in Australia. If you’re a law firm, no matter what size, customer experience should be a priority for you and if you’re looking for that elusive USP, it lies in your people so engaging in a CXInLaw program should be the next investment you make. Keep up the great work Carl. We’re lucky to have you here in Australia."